Our client, a well established and growing family run business based in Northallerton, is looking to recruit a Warehouse Sales Administrator to join their team. This is a varied and busy role suited to someone organised, reliable and confident working in a fast paced environment. You will enjoy working across multiple teams, take pride in delivering a high level of customer service, and be comfortable managing a range of administrative tasks at once.
You will act as a key point of contact for customers, supporting with enquiries, orders and deliveries, whilst also providing administrative support to both the sales and warehouse teams. This is a great opportunity to build on your existing skills, with training and ongoing support provided.
Key Responsibilities
The information below covers the role requirements, expected candidate experience, and accompanying qualifications.
Processing customer orders received via email and telephone
Acting as a point of contact for customer queries relating to products, orders and deliveries
Supporting the wider team with product knowledge and information
Ordering stock for both customer orders and general warehouse requirements
Chasing outstanding customer and supplier orders
Booking in deliveries and updating records using internal systems
Assisting the warehouse team with processing deliveries when required
Checking accuracy of orders, invoices and data
Liaising with suppliers to resolve any discrepancies
Maintaining and updating customer and sales records
Contacting customers to obtain missing information or respond to queries
Communicating customer feedback internally to support service improvements
Liaising with logistics to ensure deliveries are completed on time
Ordering warehouse supplies as needed
Providing general administrative support across departments
Supporting efficient and accurate stock movement processes
Carrying out additional duties in line with business needs
Skills and Experience
Previous xxuwjjq experience in an administrative or customer service role
Strong IT skills, including Microsoft Office
Knowledge of Sage would be beneficial, although full training will be provided
Excellent attention to detail and organisational skills
Confident communication skills, both written and verbal
Ability to manage multiple tasks and priorities
A proactive and flexible approach to work
Comfortable working both independently and as part of a team
Working Hours
Monday to Friday, 8.30am to 5.00pm
For more information or to discuss the role further, please get in touch with our Northallerton office.