Therapist
| Watergate Bay Hotel – Swim Club
We’re
here to share the joy of Watergate Bay for everyone, now and for the future.
That
means doing everything we can to make sure our team, guests and planet stay
happy through the moments we create and the impact we have.
Through
proper hospitality, active relaxation and thoughtful experiences, we create the
time and space for guests and teams to feel their best. Everything we do is
rooted in warmth, confidence and care — with sustainability and community
firmly at our heart.
Dedicated,
loyal guests who love what we do. A committed team with a shared outlook. An
attention to detail that pushes us to excel. A deep, instinctive care for the environment
around us. It’s what sets Watergate Bay apart from other hotels and
drives us to find extraordinary talent to join us.
The
best hospitality brands come to life through real world experiences,
transforming moments into memories and building bonds which last a
lifetime. Our Swim Club is an extension of this philosophy. We offer
sustainably sourced, natural and ethical products whilst fostering a an
environment built on connection, creativity and care.
Our Therapist role
As a Swim Club Therapist, you’ll deliver high quality
treatments with our sustainably sourced, natural and ethical products, whilst
creating a warm and attentive experience for every guest.
Reporting to our Swim Club Manager, you’ll have excellent
communication skills and experience within a professional treatment
environment.
You’ll also be a team-player with warmth and creativity,
passionate about being part of a community that promotes a work-life balance,
and an advocate for our Watergate Bay Hotel brand.
This is a part-time position offered on a zero-hours
contract.
What you’ll be responsible for
Delivering a wide range of beauty treatments to the
standards defined by the Swim Club Manager, within the period specified. To
include, but not limited to:
* A range of massages (please note we have a
massage limit of a maximum of 4 hours each day).
* A range of facials, manicures, pedicures, and
any other treatments required.
You’ll also
Deliver a range of beauty treatments to the standards
defined by the Swim Club Manager, within the period specified. To include, but
not limited to:
* Discussing
the treatment list with guests, giving professional advice where needed.
* Ensuring
all customer feedback is passed on to the Swim Club manager.
* Helping
to ensure a safe environment for both staff and guests and adhere to the
hotel’s health and safety policy and procedures.
* Keeping
treatment rooms clean and tidy, to the required standards, at all times.
* Ensuring
all the utensils and equipment are sterilised after every treatment.
* Managing
bookings effectively to ensure that any changes are taken into account,
meeting the ever-changing needs of our guests.
What we’re looking for
* NVQ Level 3 in Beauty Therapy or an equivalent qualification such as BTEC or ITEC Level 3
* Additional qualifications in hot stone massage, reflexology, pregnancy massage, oncology massage or other holistic therapies are desirable but not essential
* A friendly, enthusiastic and approachable manner
* Strong communication and interpersonal skills
* Outstanding customer care and a genuine focus on guest experience
* Ability to maintain professionalism and discretion at all times
* Trustworthy with a high level of integrity
* Excellent attention to detail
* Reliable, accountable and punctual
* A natural multitasker who can manage competing priorities
* Self motivated with the ability to work independently and use initiative
Why us?
Watergate Bay is a place for connection, for freedom, for
everyone. Join the team and you’ll be working on the shoreline of the Atlantic,
where the ocean and its draw is a daily inspiration.
Every decision we make, every moment we create, is rooted in
warmth, confidence, and care. We champion practices that protect our
environment, support our people, and leave a positive mark for the future.
Sustainability isn’t just an ambition—it’s at the heart of everything we do.
What we can offer in return
* A
relaxed, professional place to work in a beautiful location – at one of
the UK’s most striking beaches
* Team
discounts on treatments in Swim Club
* A
welcoming team, eager to support and encourage each other
* Excellent
career prospects in an ever-expanding organisation
* Special
rates for you and your friends and family to stay at the hotel
* Discounts
for you and your friends and family at: Zacry’s, The Beach Hut, and Living
Space Restaurants.
* Team
discount at our Cubs coffeeshops
* Team
discounts at Shop on the Beach and other partner businesses
* Free
surf lessons, surfboards and wetsuits hire from Wavehunters
* Team
social events throughout the year
* Team
assistance scheme – a dedicated helpline for support & advice on
topics from mental health through to managing your finances
Our commitment to our staff is reflected in our exceptional
working environment – one that promotes work-life balance, professional
development, and a positive culture where everyone is heard and supported,
always.
Alongside competitive salaries, we offer strong benefits,
ongoing training and professional development opportunities, team socials and
events through the year, discounted stays, and food & drink and activities.
Working at Watergate Bay Hotel isn’t just a job — it’s a
chance to help create something that really matters. Now and for generations to
come.