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Customer service coordinator

Chesterfield
Permanent
Customer service coordinator
£28,000 - £30,000 a year
Posted: 26 June
Offer description

Customer Service Coordinator Inspire resourcing are currently recruiting a Customer Service Coordinator for a well-established company based in Chesterfield. Main Duties: * Communicating with customers to clarify requirements and advising pricing, lead times and delivery dates. * Sales order processing and the raising of purchase orders. * Respond to telephone enquiries and correspondence from customers in a professional and friendly manner. * To ensure service offers are articulated correctly both internal and externally and premiums applied. * To deal with and ensure customer complaints are actioned within ISO specified timescales. * Assist with CRM data input as and when required. * Managing shipments from order through to delivery * To ensure we are achieving our customer deliveries in line with our published service offers and service agreements. * To ensure that internal sales operations are in compliance with ISO procedures. * To ensure all orders are clean and accurate when processed. * To ensure the sales offices are in full compliance with all health and safety regulations. Requirements: * Previous experience in a similar role * MS Office skills Salary: Up to £30k Full Time – Permanent

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