Job description
Part-Time Workshop & Customer Services Administrator
Flexible Hours | Down-to-Earth, Workshop Environment | Car Owner Essential
If you are looking for a flexible part-time role in a friendly, relaxed environment, our client is looking for a Part-Time Workshop & Customer Services Administrator to join the team. If you have a positive, 'can-do' attitude, enjoy variety in your daily tasks, and are happy to be a very 'hands on' member of the team, we'd love to hear from you.
Some key duties and responsibilities will include (but not be limited to):
1. General office administration
2. Processing orders and managing invoicing
3. Handling customer queries and complaints directly via phone or email
4. Building strong relationships with suppliers
5. Coordinating with the workshop for customer order dispatch and communication
6. Banking tasks as required
7. Supporting the wider team with workloads when needed
8. Acting as a point of contact for suppliers in the absence of the Operations Director
Skills and experience required:
9. Strong communication skills, both written and verbal
10. A proactive, problem-solving mindset
11. Ability to handle customer queries with professionalism and care
12. Experience in administration
13. A 'down to earth' attitude and happy to be involved with any task as required
Our client is based in Suckley and so an ideal commute from Malvern and surrounding areas. Transport is essential.
Hours / days are flexible (approx. 15 per week)
Salary £15 / hour