Our client, a reputable dealership group in Dorchester, is seeking a highly motivated Aftersales Advisor to join their dynamic team.
The Aftersales Advisor role offers a prime opportunity for experienced individuals to advance their career within a professional, customer-focused environment. This position requires a confident, organised individual with a passion for delivering exceptional customer service and supporting the dealership’s aftersales success.
Benefits:
Competitive salary starting from approximately £26,000 per annum, with potential for higher earnings based on experience
Uncapped personal commission scheme and departmental profit bonuses
30 days holiday inclusive of bank holidays
Manufacturer-specific training and continuous development opportunities
Company pension scheme
Staff discounts on servicing, repairs, and vehicle purchases
Supportive team culture within a growing motor group
Opportunity for career progression within a professional environmentDuties of the Aftersales Advisor:
Deliver exceptional face-to-face and telephone customer service
Manage service and repair bookings accurately and efficiently
Maintain detailed customer and vehicle records within the dealer management system
Liaise with technicians and workshop control to ensure smooth operations
Keep customers informed on vehicle progress and additional work requirements
Promote and sell optional aftersales products and services
Drive customer retention and increase departmental sales performance
Complete all relevant administration, invoicing, and warranty documentation
Uphold high standards of professionalism and dealership representationRequirements as an Aftersales Advisor:
Previous experience as an Aftersales Advisor or Service Advisor within the automotive industry is highly desirable
Excellent communication and relationship-building skills
Confidential, professional, and confident approach to customer management
Ability to work effectively under pressure in a fast-paced environment
Organised, with strong attention to detail
Positive attitude and team-player mentality
Commercial awareness and the ability to identify sales opportunities
Full UK Driving Licence is essentialIf you are passionate about delivering outstanding customer service and want to join a forward-thinking motor group, this is an excellent opportunity to develop your career in the automotive trade.
Contact Tom Wharton, Automotive Recruitment Specialist at Perfect Placement covering Dorchester and Dorset, today to discover more about this fantastic Aftersales Advisor opportunity.
Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today