Main area Urology Grade NHS AfC: Band 4. The post is permanent, working 22 hours over 4 days (5 hours 30 minutes per day, Monday, Tuesday, Thursday, and Friday).
The employer is Gateshead Health NHS Foundation Trust, and the job reference is 297-7411086. The salary is £27,485 - £30,162 per annum.
Job Overview
We are seeking a highly motivated and skilled secretary to join our General Surgery Admin Team, working within the Urology Service Admin Team. The successful candidate will support the care of patients under specific named Urology Consultants and work collaboratively as part of the wider Urology Service Admin Team.
Main Duties
The post holder will manage and prioritize their own work, using initiative and discretion to manage competing priorities. They will work under the supervision of the Admin Manager and closely with other admin team members.
The successful candidate will interact with staff from across different services, including Surgeons, Urology Nurse Specialists, Service Managers, and other members of the wider team. They will demonstrate excellent communication and interpersonal skills, good word processing/typing skills, and knowledge of medical terminology.
Key responsibilities include:
* Dealing with telephone queries and checking patient information with clerical staff/patients.
* Communicating information verbally and in writing with patients and staff.
* Communicating effectively at all levels, including with consultants, clinicians, GP practices, and other departments/directorates or relevant outside agencies.
Person Specification
Qualifications
* NVQ 3 Certificate in Business Administration or equivalent experience.
* RSA 3 in Typing or Word Processing or equivalent experience.
Experience
* Experience of working in NHS or healthcare environment.
* Experience of working in secretarial or office environment.
* Experienced in using Microsoft Office packages.
Knowledge
* Ability to work autonomously and as part of a team, developing good working relationships with colleagues.
* Knowledge of administrative systems and procedures and protocols.
* Knowledge of medical terminology.
* Ability to demonstrate good organisational planning skills.
* Effective written and oral communication skills.
* Knowledge of Careflow system.
Please note that the postholder will have access to vulnerable people in the course of their normal duties, and as such, this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020.
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