Personal Medical Secretary
The closing date is 12 May 2026
We are currently seeking an enthusiastic and dynamic individual for the post of Personal Medical Secretary within the Trauma and Orthopaedic Team based at Sunderland Royal Hospital. You will possess excellent communication skills and be a forward thinker, with a pro-active approach to problem solving.
You will be predominantly based at Sunderland, however you would be expected to cover other areas across the Sunderland and South Tyneside sites to support service needs.
Main duties of the job
* Applicants must have excellent organisational skills, be educated to GCSE standard, RSA 3 or AMSPAR qualification or equivalent, knowledge of Microsoft Office Packages (including Outlook and Excel), be able to work under pressure and to tight deadlines, prioritise and manage a busy workload, excellent telephone manner and be committed to delivering the best care to patients. Experience of audio typing is essential to this role and a typing test will form part of the interview process.
* The ability to work comfortably within a large team is essential for this role.
About us
Please add your telephone number to your application form so we can contact you quickly if required.
One Team One Trust - There are many reasons to work at our Trust. From our commitment to putting people first to our accessible services and award winning teams. We have a passion for research, innovation and tackling inequalities. We are committed to respect, fairness and civility and promote a compassionate, caring and positive culture / working environment.
We welcome all applications irrespective of peoples race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under-represented groups. Looking after our workforces health and wellbeing is a priority for us. We also provide access to high quality education, training, career progression and support. Flexible working is supported via our Flexible Working Policy.
The Trust employs around 8,746 people and provides a range of hospital services to a local community of around 430,000 residents. We also provide a range of more specialised services outside this area. We offer our staff outstanding benefits - Fitness Centre (SRH), libraries at both hospital sites, chaplaincy support and access to a Care Co-ordinator to help staff with childcare arrangements.
Job responsibilities
To develop and maintain an effective and quality secretarial service to a team of Consultants and other clinical staff, acting as a pivotal role for all communication with patients and professional health colleagues within the multi-disciplinary team, internal departments and external agencies as necessary, to ensure continuity of patient care.
To comply with the Trust's vision, values and behavioural compact.
FOR FULL JOB DESCRIPTION SEE ATTACHMENT
Person Specification
Skills
* Proven Interpersonal /communication skills.
* Effective organisational skills
Physical / Mental Ability
* To work under pressure and to tight deadlines
* To work independently or as part of a team
* To deal effectively with patient enquires
* To use initiative to problem solve
* Committed to delivering quality patient care
* Motivated and enthusiastic-Target and results driven
Experience
* Working in a customer focussed/service environment
* Previous NHS Experience
* Previous Medical Secretarial Experience
Qualifications
* AMSPAR Diploma level 3, OCR/RSA level 3 or equivalent typing/keyboard qualification or 2 years experience in a similar secretarial / administrative role
* Educated to GCSE Level 2 (Numeracy and Literacy) (Grades A to C) standard or equivalent.
* Knowledge of Hospital Information Systems
* Knowledge of Trust secretarial Standards
* Knowledge of NHS Waiting Time targets
Employer name
South Tyneside and Sunderland NHS Foundation Trust
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