Quality Engineer We have an exciting opportunity for an experienced Quality Engineer to join the Quality team at our Haslingden site. In this role, you will play a key party in ensuring our products meet the highest standards of quality to deliver to our customers. Key Areas of responsibility Support the Head of QHSE achieving business targets for complaints, internal NCs and cost reductions. Support the business with ensuring compliance with ISO & BRC standards. Assist continuous improvement of the Quality Management System. Support customer and third-party audits. Assist the Quality Manager with customer complaints (from end-to-end of the process) and facilitate root cause corrective actions to drive complaints down. Assist and be able to lead customer complaint investigations. Assist the Quality manager with report writing and trend analysis. Assist providing training on product quality. Twice-Weekly briefing the production team on quality topics. Deputise for the Quality Manager as a member of the HACCP team. Member of the internal audit team. Assist with decisions on product (scrap, rework, reclaim, rewind, etc). The Person · Strong individual with an analytical approach with attention to detail · Self motivated and can work under pressure · A can-do attitude, able to overcome obstacles with a team approach · Ability to inspire and motivate others using appropriate leadership styles · Organisational and planning skills to manage your time and to meet deadlines and objectives · Interpersonal skills that enable you to collaborate with people at all levels and to motivate others · Written and spoken communication skills that allow you to inform and advise others clearly Knowledge, Training and Experience required Working knowledge of: Current legislation (food packaging, petfood packaging). ISO 14001 & 45001. BRCGS Packaging standard. HACCP (level 2 certificate or higher). Root Cause Analysis techniques. Customer complaint handling and response writing. Excellent interpersonal skills. Chemistry, engineering, manufacturing or food industry knowledge/experience. Package: Competitive Salary based on skills experience and qualifications Holidays start at 31 Days including Bank Holidays Employee Referral scheme Life Insurance Company Sick Pay (After qualifying period) This role is being advertised internally and externally and is open to all members, agency, and contractors.