We are looking for a proactive and organised HR Coordinator to join our friendly GP practice team. This is a key role that supports the smooth day to day running of the practice by ensuring all HR processes are managed efficiently, accurately, and in line with best practice.
Working closely with the Practice Manager and wider team, you will play an important part in supporting recruitment, onboarding, staff records, absence monitoring, and general HR administration. You will help ensure our staff feel supported, processes are followed, and nothing gets missed.
This role would suit someone who enjoys being organised, takes pride in their attention to detail, and is confident working independently while building positive relationships across the team. Previous HR experience is essential, and experience within a healthcare or GP setting would be an advantage.
In return, you will be joining a supportive and welcoming environment where your contribution is valued, and where you can develop your HR skills within a busy and rewarding setting.
Main duties of the job
This role involves supporting the day to day delivery of HR across the practice, helping to keep everything organised, up to date, and running smoothly. You will be involved in a variety of tasks, including coordinating recruitment activity, maintaining staff records, supporting managers with processes such as probation reviews and absence monitoring, and ensuring key deadlines are met.
You will also play a part in supporting meetings, keeping training records up to date, and contributing to regular staff communications. The role requires someone who can manage their own workload, prioritise effectively, and work closely with the wider team to ensure a consistent and supportive approach to people management across the practice.
About us
Forest Medical Group is a well-established primary care provider operating across two GP practice sites. We deliver a wide range of services to our local population, supported by a multidisciplinary team including GPs, nurses, healthcare assistants, and a strong administrative function.
We work across both sites to ensure consistency in how services are delivered, with a focus on maintaining efficient systems, clear communication, and a high standard of patient care. As a team, we are committed to working in a practical and collaborative way, recognising the pressures within primary care and supporting each other to manage workload effectively.
Working at Forest Medical Group offers the opportunity to be part of a structured and evolving organisation, where processes are continuously being reviewed and improved.
Job responsibilities
The HR Coordinator plays a key role in supporting the smooth and effective running of the GP practice by providing high-quality HR administration and coordination. The post-holder will ensure all HR-related administrative duties are carried out in line with agreed practice procedures, protocols, and timescales, working closely with the management team and external advisors as required.
Key Responsibilities
The post-holder will work collaboratively with the Practice Manager, management team, and wider staff group to support a positive, compliant, and well-organised working environment.
HR Responsibilities
Support recruitment and selection activities, including liaising with recruitment agencies, posting job adverts, arranging interviews, and completing post-interview paperwork.
Coordinate the probation process, ensuring managers diarise and complete probation review meetings and submit the appropriate documentation for personnel files.
Coordinate and maintain training and development records for all staff.
Manage the leaver process, including acknowledging resignations, calculating outstanding annual leave, and maintaining exit interview records.
Administer and update HR documentation in line with company policy and guidance from external HR advisors.
Monitor holiday and sickness/absence records and report to line managers when trigger points are reached.
Conduct DBS checks where required and ensure all right-to-work documentation is up to date and accurately recorded.
Monitor and maintain the Practice Bonus Scheme in line with agreed objectives and provide reports to the management team.
Liaise with external HR partners regarding the development and implementation of HR policies and procedures.
Business and Practice Support Responsibilities
Ensure all staff timesheets are collected, accurately collated, and submitted for payroll, proactively reminding managers of deadlines.
Attend and support meetings as required, including preparing agendas, taking accurate minutes, and ensuring timely distribution to attendees.
Promote equality, diversity, and inclusion as an integral part of the practice culture.
Contribute to weekly staff communications, ensuring birthdays, length of service milestones, training updates, Social Media updates and bonus information are shared with teams.
Complete the NHS Workforce Census on a monthly basis.
Confidentiality
In the course of their duties within a GP practice setting, the post-holder may have access to confidential information relating to patients, carers, practice staff, other healthcare professionals, and the practice as a business organisation. All such information must be regarded as strictly confidential.
Confidential information may only be disclosed to authorised individuals in accordance with practice policies, procedures, and relevant data protection legislation.
The post-holder is expected to uphold the highest standards of confidentiality at all times.
Health & Safety
The post-holder will assist in promoting and maintaining their own and others health, safety, and security in line with the practices Health & Safety Policy, Health
& Safety Manual, Infection Control Policy, and published procedures, recognising the importance of a safe environment for patients, staff, and visitors. This includes:
Using personal security systems in accordance with practice guidelines.
Identifying risks within work activities and managing those risks appropriately.
Making effective use of training to update knowledge and skills.
Applying appropriate infection control procedures and maintaining tidy, safe work areas.
Reporting health, safety, and infection hazards promptly.
Assisting in maintaining general standards of cleanliness within work and patient areas.
Undertaking mandatory infection control training (minimum annually).
Reporting potential risks as identified.
Demonstrating due regard for safeguarding and promoting the welfare of children.
Equality and Diversity
The post-holder will support equality, diversity, and the rights of patients, carers, and colleagues by:
Acting in a manner consistent with current legislation, practice policies, and procedures.
Respecting privacy, dignity, needs, and beliefs.
Behaving in a welcoming, non-judgemental way that respects individual circumstances, feelings, priorities, and rights.
Quality
The post-holder will strive to maintain and improve quality within the practice by:
Alerting team members to quality and risk issues.
Assessing personal performance and taking accountability for actions.
Contributing to team effectiveness by reflecting on practice and suggesting improvements.
Working effectively with external agencies to meet patient needs.
Managing own time, workload, and resources efficiently.
Job Type: Part-time
* Company events
* Company pension
* Cycle to work scheme
* Free flu jabs
* On-site parking
* Sick pay
Person Specification
Experience
* Previous experience working in an HR or administrative role
* Strong organisational skills with the ability to manage multiple tasks and meet deadlines
* Experience of maintaining accurate records and handling confidential information
* Confident using IT systems, including Microsoft Office packages such as Outlook, Word, and Excel
* Ability to communicate effectively with a range of staff, both verbally and in writing
* Experience of supporting processes such as recruitment, onboarding, or absence management
* Ability to work independently and use initiative while also working as part of a team
* Good attention to detail and a proactive approach to work
* Understanding of the importance of confidentiality and data protection within a workplace setting
* Experience of working within a GP practice or primary care setting
* Previous experience in an HR-focused role
* Familiarity with NHS systems and processes, such as the NHS Workforce Census
* Experience of using HR or workforce systems (e.g. Bright HR or similar)
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