We are recruiting for a Customer Care Coordinator to join our clients Customer Services department on a temporary basis to work a 3 month FTC Monday Friday, 8:30am 5pm, with the potential to go permanent.
Our client is a high-end Housebuilder, and you must have relevant experience of scheduling repairs for a housebuilder to be successful.
On a daily basis you will be;
* Speaking with Customers over the phone or by email
* Liaising with sub-contractors
* Undertake the Home Quality Inspection of properties.
* Actively be involved with Site/Sales teams to ensure an awareness of the properties that are due to complete.
* Input the relevant data onto the IT system to notify successful completion of the Home Quality Inspection.
* Prepare and distribute an advisory report to the Site Manager, Construction Team and relevant Directors/Managers to confirm the issues identified.
* Monitoring work and timescales of technicians
* Supporting in the procurement of materials and labour
* Scheduling the diaries of Maintenance Operatives
* Maintaining and efficient electronic filing system
In return you will receive a salary of £25,000 pro rata.
If this position appeals to you, please apply today!
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