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Optical assistant/receptionist/admin

Stoke-on-Trent
Nuvision Eyecare
Optical assistant
£30,000 - £36,000 a year
Posted: 21 September
Offer description

Job Summary

We are seeking a dedicated and detail-oriented Optical Assistant to join our team. The successful candidate will play a vital role in supporting the daily operations of our optical practice, assisting both customers and optometrists. This position is ideal for individuals with a passion for eye care and a desire to contribute to patient satisfaction through exceptional service.

Duties

* Assist customers in selecting eyewear, providing guidance on frame styles and lens options.
* Conduct preliminary eye tests and gather patient history to support optometrists in their assessments.
* Maintain the practice ensuring that all equipment is clean, organised, and functioning properly.
* Prepare and dispense prescriptions as directed by the optometrist.
* Manage inventory levels of frames, lenses, and other optical supplies, placing orders as necessary.
* Provide administrative support including scheduling appointments and managing patient records.
* Educate patients on proper eyewear care and usage to enhance their experience.

Requirements

* Previous experience in an optical setting or laboratory experience is preferred.
* Knowledge of anatomy related to the eye and vision is advantageous.
* Strong communication skills with the ability to interact effectively with patients and team members.
* Excellent organisational skills with attention to detail in all tasks performed.
* Ability to work efficiently in a fast-paced environment while maintaining high standards of customer service.
* A proactive approach to learning new skills and adapting to changes within the practice. If you are enthusiastic about contributing to eye care and possess the necessary skills, we encourage you to apply for this rewarding opportunity as an Optical Assistant.

Job Types: Part-time, Permanent

Pay: £12.21-£15.00 per hour

Expected hours: 15 – 22.5 per week

Benefits:

* Company pension
* Employee discount

Work Location: In person

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