Primary Responsibilities
* Reflect the core values of Home Instead franchise
* Contribute to a positive living environment to enhance a client’s quality of life
* Document daily activities and report any significant changes in a client’s needs or living conditions
* Maintain regular communication with line manager and office staff
Companionship Services (which could include, but are not limited to)
* Offer companionship and conversation
* Monitor diet and eating
* Stimulate and encourage through a variety of activities (for example clothing selection, hobbies and crafts)
* Arrange and provide reminders for appointments, activities and outings
* Help with travel arrangements
* Organise mail and write letters
* Assist with walking (lending an arm to steady)
* Accompany to appointments and social events (for example visiting friends or family, lunch, club meetings)
Home Help Services (which could include, but are not limited to)
* Run errands / collect prescriptions etc.
* Perform light housekeeping tasks (dusting, vacuuming, making beds, changing linens, cleaning bathrooms, kitchens, washing and ironing, taking out rubbish, caring for houseplants etc.)
* Organise and tidy cupboards and check food expiry dates
* Plan, prepare and tidy away meals
* Answer the door
* Assist with pet care
* Supervise home maintenance
* Help with shopping and oversee home deliveries
Personal Care Services (which could include, but are not limited to)
* Provide medication reminders
* Help with bathing, dressing and grooming
* Help with continence care
* Assist to eat and drink
* Provide Dementia / Alzheimer care
* Provide respite / convalescence care
* Assist with morning/wake up and/or evening/tuck in
Secondary Responsibilities
* Participate in company sponsored training and social events including Care Professional meetings
* Report hours according to office policy & communicate changes in availability in a timely manner
* Participate in PEAQ engagement Survey
* Document client information in Client and Life Journal
* May require you to run errands and provide incidental transportation for a client using your vehicle or a client’s vehicle
* Perform other reasonable duties as assigned
Essential Criteria
* Ability to treat and care for clients and their property with dignity and respect
* Ability to adapt to various living environments and locations
* Ability to listen, communicate clearly and build relationships with clients and their families in a friendly and pleasant manner
* Willingness to work and communicate professionally with Home Instead office teams and other social and health care professionals
* Respect for people with different backgrounds and beliefs to your own and who may have a range of medical conditions; commitment to non‑discriminatory care practice
* Willing to seek guidance when needed and follow instructions
* Excellent timekeeper who is organised and reliable
* Ability to adapt to change quickly and make common sense decisions at short notice
* Good hygiene practice, including personal hygiene and a smart appearance
* Good level of stamina and fitness to meet the physical demands of the job
* This role will require you to obtain an Enhanced Disclosure from the relevant body
* Class 1 business insurance (if using own car for business purposes)
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