UK Employer of the Year 2024: Silver (250) - Investors in People Awards The Role Forbes Solicitors are looking to recruit a Compliance Support Officer to join its growing Compliance Team at our Head Office in Walton Summit. This role is a full-time role, working Monday to Friday, 36.25 hours per week. The purpose of this role it to support the Central Services and Compliance teams in maintaining and enhancing the Firm s AML and compliance frameworks. The Compliance Support Officer will assist with compliance activities, including escalated AML checks, client due diligence, AML reviews, monitoring tasks, and administrative support related to policies and training. The suitable candidate will have the following skills, qualifications and experience: Key role responsibilities will include the following: Undertake AML checks and client due diligence (CDD), escalated from the Central Service Assistants, particularly around source of funds/wealth, ID verification, and beneficial ownership queries. Assist in the documentation and tracking of ongoing AML reviews, including preparing summary reports and audit trails for internal use. Liaise with internal teams (e.g. legal, Accounts, and Central Services) to collect necessary documentation or respond to more detailed compliance queries. Escalate complex, suspicious, or high-risk matters to the Compliance Lead as appropriate. Help collate data and documentation for regulatory audits, internal reviews, and compliance reporting. Undertake monthly AML audits to ensure departments are SRA compliant and escalate any concerns or breaches identified to the Compliance Lead and/or COLP. Track the completion of AML reviews or policy acknowledgments, escalating to the Compliance Lead where necessary. Maintain accurate and up-to-date compliance records, including audit logs and SARs (Suspicious Activity Reports). Assist with research tasks, such as gathering guidance or comparing AML best practices during policy development or review. Help format and distribute policies, updates, and compliance guidance across the firm. Provide general administrative support for the compliance function, including preparing materials for meetings or training sessions. Partner with legal teams, engaging positively with colleagues across departments, explaining compliance requirements in a clear, professional, and supportive manner. The Person We will be progressing applicants to the next stage based on their demonstrated knowledge, experience, and skills in: Essential experience in administration, legal, risk, or compliance support roles; eagerness to learn about AML and legal compliance regulations; excellent organisational skills with excellent attention to detail good written and verbal communication with the ability to work confidentially with a range of internal teams; have proven competence in their IT skills (Outlook, Word, and other systems experience); the ability to follow processes meticulously and document work accurately; confidence to ask questions and escalate when something does not seem right; discretion and professionalism in handling sensitive or confidential information; proactive, helpful, and responsive approach to teamwork; Desirable understanding of AML regulations and/or the legal services industry is an advantage; familiarity with SRA Standards and Regulations or experience in a regulated environment is beneficial. The Firm At Forbes Solicitors, we believe in creating a supportive and collaborative environment where our team members can thrive and develop themselves and others. We offer a comprehensive range of legal services and have offices across the North, with deep roots in Lancashire. Our team are known for its genuine, practical advice and passion for achieving the best results. We are real people who listen to each other and work together to deliver exceptional service. We are proud to have been awarded UK Employer of the Year: Silver (250) at the Investors in People Awards 2024 and the Firm is ranked as a Legal 500 Top Tier Firm and a Chambers and Partners Leading Firm. We are a value led Firm and are looking for people who embody our values: authenticity, striving for exceptional results, and unity in teamwork to join our award-winning Firm. The Benefits We are dedicated to supporting our people and offer a range of benefits, including: 33 days annual leave, including bank holidays Annual leave purchase scheme (Subject to T&Cs) Celebration leave Ongoing professional development Progression opportunities Company pension Profit share scheme Long service awards Subsidised tuck shops Health care benefits (Health Cash Back Plan and Mental Health Counselling Services) BUPA (Solicitor positions only, for self, not dependents) Retailer and gym membership discounts Recruitment and legal department referrals (Subject to T&Cs) Annual Events Forbes is an equal opportunities and disability-confident employer, accredited by Investors in People and ISO 9001 quality management systems. We are committed to equal opportunities in employment, service provision, and supplier engagement, and strive to maintain a workforce that reflects the local community. We kindly remind all recruitment agencies to respect our policy which prohibits the acceptance of speculative CVs, and not submit candidates for a role that we advertise, unless explicitly instructed to do so. Any candidates that are submitted on a speculative basis will not be considered an introduction. Our dedication to this process is part of our commitment to equal opportunities for all applicants.