We are looking for a Sales Office Administrator to join our already very busy Sales Office. The role will be varied but the main responsibility of this individual will be to deal with the incoming calls and processing of the customer orders which are received via email and the telephone on to our SAP system.
Sales Administrator Responsibilities:
· Receiving and processing customer orders (via phone / email)
· Inputting orders and contracts into SAP following ALM procedures.
· Basic understanding and use of ALM CRM System.
· Compiling daily, weekly, and monthly reports, including daily sales reports, transport reports etc. to be distributed to Chairman, Managing director and other managerial personnel.
· Basic understanding and use of EXCEL spreadsheets.
· Understanding of different product lines, price lists and knowing where/how to price based on this.
· Producing quotations.
· Liaising with key suppliers for quotes outside of the normal price lists.
· Scanning and indexing orders in Adest following the correct procedure.
· Receiving and making calls to customers daily. Including pro-active calls on a regular basis.
· Processing proforma payments via PayPal.
· Communicating and liaising with departments internally.
· Dealing with customers enquiries and queries by phone or email to assist and resolve issues.
Required skills:
· Very good attention to detail
· Exceptional interpersonal and customer service skills
· Knowledge on Microsoft Office suite
· Excellent written and verbal communication skills.
· Basic IT skills
Desired skills:
· Knowledge of SAP & ZOHO
· Experience within a similar role however, training will be provided.
Job Types: Full-time, Permanent
Pay: From £25,400.00 per year
Benefits:
* Company events
* Company pension
* Free parking
* Health & wellbeing programme
* Sick pay
Application question(s):
* Where are you based?
Experience:
* Administrative: 2 years (preferred)
Language:
* English (required)
Work authorisation:
* United Kingdom (required)
Work Location: In person