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Client:
Concentrix
Location:
Bredbury, United Kingdom
Job Category:
Customer Service
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EU work permit required:
Yes
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Job Reference:
6cebaaf79917
Job Views:
16
Posted:
28.04.2025
Expiry Date:
12.06.2025
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Job Description:
Description
We are looking to expand our permanent Customer Service team at our Bredbury site, where you will work on-site.
· Do you have a passion for delivering high-quality customer experiences?
· Do you have at least 6 months of continuous Customer Service experience?
· Are you tech-savvy?
If so, then this role is for you!
At Concentrix + Webhelp, we seek individuals who engage with customers to understand their goals, challenges, and needs. Your role will involve assisting customers with technical issues related to their services. Each call can vary—from explaining bills, restoring internet connections, to guiding customers through our products.
What we offer:
· Employee discounts on various services to save money each month, including:
* Discount on your Home Broadband
* 30% discount on your mobile phone plan, plus up to five additional 30% discounts for family and friends
* Discounted TV packages
· Pure Gym discount
· Regular incentive prizes for top performers
· Fortnightly pay
· Career development support and training materials to help you grow with Concentrix + Webhelp
· Benefits and discounts with local and national suppliers
· 28 days paid holiday annually
· Refer a friend incentive: earn up to £500 per successful referral, plus additional monthly incentives
· Free healthcare cover for you and dependents, with pension after one year
Requirements:
· Flexibility to work shifts between 7:45 am - 9 pm on weekdays, and 7:45 am - 8 pm on weekends
· Ability to work well in a team and independently
· Up-to-date smartphone (iOS 14+ or Android 10+)
· 100% attendance at training sessions to ensure readiness for your role
If interested, click the link to apply and a recruitment team member will contact you.
Concentrix + Webhelp is an equal opportunity employer and a Disability Confident employer. We evaluate all applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, veteran status, disability, or any other protected characteristic.
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