1st Line IT Support Engineer - Guildford - Hybrid Working! Location: Guildford, Surrey (2 days per week onsite after 1st month) Salary: Dependant on experience We're looking for a motivated 1st Line IT Support Engineer to join our clients dynamic IT team. In this hands-on role, you’ll provide first-line support to internal users, manage laptops/desktops, and assist with Microsoft 365 tools (Teams, SharePoint, Power Automate, Outlook, etc.). What you’ll do: Provide first-line support for hardware, software, and connectivity issues Set up and maintain laptops, desktops, and peripherals Support user account management (Active Directory & M365) Help with IT inventory, asset tracking, and documentation Assist with internal systems, helpdesk queries, and demo room setup What we’re looking for: 2 years' experience in IT support (especially M365 & Active Directory) Confident in hardware setup & troubleshooting Local to Guildford (within 1-hour commute) Full UK driving licence own transport You'll be joining a friendly, supportive team with opportunities to grow and learn in a fast-paced environment. The client is looking to fill this opportunity immediately, so please apply ASAP or feel free to drop me an email with any questions to owen @ serlimited. com. SER-IN