Job Title: Customer Service Advisor (Apprenticeship)
Location: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH, United Kingdom
Company: EE
Job Type: Full-time, Apprenticeship
Hourly Rate: £11.09
Job Description:
Join our customer service team at EE as a Customer Service Advisor through our apprenticeship program. Your role will involve supporting and engaging with our customers, providing exceptional service, and representing the EE family ethos. You will also complete a Level 2 NVQ in Customer Service as part of your apprenticeship.
Responsibilities:
* Support and assist customers, ensuring they receive a personal and exceptional service.
* Contribute to a positive team environment and uphold EE's values.
* Complete the Level 2 NVQ in Customer Service during your apprenticeship.
Benefits:
* Starting salary of £21,620 plus incentives.
* Flexible working model supporting work-life balance.
* Discounts on EE & BT products.
* Refurbished, state-of-the-art contact centres.
* Volunteering days and private healthcare options.
* Share scheme, holiday allowance, and additional benefits.
If you're interested in starting your career in customer service with EE, we encourage you to apply and start a conversation with us!
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