Client Services and ECommerce Assistant– Luxury Watches West London, Mon-Fri 9am to 5.30pm To £30,000 per annum Four Seasons Recruitment are representing a well-established luxury watch retailer, who is seeking an Client Services and ECommerce Assistant to join their West London team. This is an excellent entry-level opportunity for someone inquisitive, eager to learn, and passionate about watches. The role provides comprehensive training across client sales, online operations, and photography, offering a well-rounded foundation for a career in luxury retail. About the Role: Sales & Client Support - Welcome clients in-store and assist with appointments - Respond to customer enquiries via phone and email - Support the sales process from enquiry through to delivery and aftercare - Develop detailed product knowledge across leading watch brands - Deliver exceptional customer service with meticulous attention to detail E-Commerce & Digital - Upload and maintain product listings on the company website - Edit and manage product images for online use - Ensure all listings are accurate, up-to-date, and visually appealing - Support fulfilment, packaging, and shipping of online orders - Contribute to social media and marketing content Photography & Product Presentation - Photograph watches for online listings and marketing campaigns - Learn styling, lighting, and editing techniques to professional standards - Organise and manage digital image files - Support the wider team with visual presentation and merchandising Operations & Administration - Assist with order processing and stock management - Monitor company inboxes and manage client communications - Learn internal systems and provide general administrative support About You: - 6–12 months' experience in a client facing role - Curious, motivated, and eager to learn across multiple departments - Passionate about watches and luxury retail is essential - Confident communicator with excellent attention to detail - Reliable, organised, and proactive The Package: - C. £30,0000 per annum - Monday – Friday/9am to 5.30pm working hours