Contract coordinator

Better places, thriving communities.


💼 About the Role


Are you passionate about creating exceptional workplace experiences?

Mitie is seeking a dynamic and proactive Workplace Coordinator to lead the delivery of Facilities Management (Technical FM) services across Canon's flagship building in Uxbridge and four regional UK sites.

This is a high-impact, site-based role where you'll act as a key connection between Mitie, Canon, and our service partners—ensuring seamless operations, outstanding customer service, and a collaborative team culture.

You'll be the face of Mitie TS on-site, driving service excellence and making a real difference to the daily experience of Canon employees and visitors.

🔧 What You'll Be Doing

• Coordinating Technical FM services across multiple sites, ensuring compliance with SLAs and client expectations.
• Acting as the central point of contact for Technical FM communications with clients, colleagues, and subcontractors.
• Building strong relationships with stakeholders and promoting a culture of ownership and responsiveness.
• Managing service requests and updates via CAFM systems (Maximo MAS, Click, SAP).
• Monitoring reactive, quoted, and planned maintenance activities -ensuring timely resolution.
• Attending regular meetings and providing structured updates on Technical FM performance and service delivery.
• Championing a positive workplace environment aligned with Canon's values and standards

What we are looking for

🎯 Candidate Profile

To thrive in this role, you will bring:
• Proven experience in FM service delivery across multi-occupancy or large-scale environments.
• Strong understanding of helpdesk workflows and QHS&E procedures.
• Excellent verbal and written communication skills, with the ability to engage confidently across all levels.
• A proactive, team-oriented mindset with a passion for customer service.
• Effective stakeholder management and workload prioritisation skills.
• Familiarity with Maximo (v7.6 or higher) and scheduling tools such as Click or MiJobs.
• IOSH certification (desirable but not essential).

🎁 Why Join Us?

At Mitie, we believe our people are our greatest asset. That's why we offer a market-leading benefits package designed to support your wellbeing and career growth:
• Virtual GP access for you and your household.
• Salary Finance scheme with early pay access and competitive loans.
• Flexible lifestyle benefits via our Choices platform.
• Discounts from thousands of retailers, gyms, and services through MiDeals.
• Cycle-to-work scheme and life cover up to four times your salary.
• Enhanced pension contributions, Save-As-You-Earn, and Mitie Matching Share Plan.
• Monthly and annual recognition awards through Mitie Stars (top prize: £10,!).
• Access to diverse training and development resources to help you grow.

Ready to make a difference in a world-class workplace? Apply now and be part of a team that's shaping the future of Technical FM.

Our market-leading offering provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing Sophie Willson at .