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Senior data analyst

Birmingham (West Midlands)
Harnham - Data & Analytics Recruitment
Data analyst
Posted: 16h ago
Offer description

Job Description

I'm hiring a commercially focused Senior Data Analyst to join a fast-growing, product-driven business and play a key role in shaping how data is used across the organisation.

This is a high-impact role sitting at the intersection of product, growth, and commercial teams - helping the business better understand customer behaviour and make smarter decisions.

Up to £90,000Fully Remote (UK)

The role

You'll be the go-to analyst for customer insight, working across multiple teams to translate business questions into meaningful analysis and actionable recommendations.

This is not a passive reporting role. You'll be expected to:

* Challenge briefs
* Work through ambiguity
* Proactively identify opportunities
* Deliver insights that directly influence decision-making

What you'll be doing

* Analyse customer behaviour, retention, and lifecycle performance
* Support product and growth teams with data-driven insight and recommendations
* Work with stakeholders to turn vague or complex questions into structured analysis
* Identify opportunities to improve targeting, engagement, and customer value
* Deliver clear, impactful insight through analysis, reporting, and presentations
* Support experimentation and performance measurement across the business
* Proactively explore data to uncover trends, risks, and opportunities

Where you fit

You'll sit in a small but growing analytics team, alongside:

* An Analytics Manager
* A BI Analyst
* An Analytics Engineer

You'll be the primary customer-focused analyst, working closely with product, commercial, and growth stakeholders.

What you bringMust-haves

* Strong SQL skills
* Experience in customer / product / growth analytics
* Ability to take a problem from undefined structured delivered insight
* Proven stakeholder engagement skills - comfortable pushing back and shaping requirements
* Commercial mindset - focused on outcomes, not just analysis
* Experience working in fast-paced, ambiguous environments

Nice to have

* Experience in gaming, gambling, fintech, travel, or other high-frequency customer environments
* Experience with Python or R
* Experience with visualisation tools (tool-agnostic)
* Experience working in startups or scale-ups

What they're looking for

* 4+ years' experience (6-8 ideal)
* Someone already operating at Senior Analyst level
* Comfortable working independently with ownership of stakeholder relationships
* Curious, proactive, and commercially focused

Why this role

* Fully remote with strong flexibility
* High ownership and visibility across the business
* Opportunity to shape how analytics influences product and growth
* Work on high-volume customer data with real commercial impact
* Join at a key stage of growth and scale

Interview process

* First stage: technical + ways-of-working discussion
* Final stage: panel interview with presentation

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