Head of Operations (Maternity cover)
Lead with Purpose. Shape Lives. Join Embrace Care.
Based between our offices in Chester & Preston £70,000 – £80,000 per year | Full-Time |
Essential criteria: Excellent knowledge & experience of CQC and Ofsted regulatory frameworks. Please only apply if you have significant experience in Ofsted Children's Residential Care & CQC Supported Living.
Hotel stays included to support with travel as agreed.
Leadership Role | Career Progression
No sponsorship available – UK right-to-work required
Are you looking to join a team of like-minded people that are encouraged and empowered to excel in their careers? Are you looking to earn a good salary with great benefits, form lasting relationships and make a real difference to the lives of Children, Young People & Adults?
This is a fantastic opportunity to join a compassionate team of professionals to drive forward the operational quality and development of our CQC, Ofsted and Retreat provision.
You will possess the ability to maintain high standards of care. You will have experience of caring for children and adults with learning disabilities, autism and additional needs. You will have experience of acting as the Nominated Individual (CQC) and Responsible Individual (Ofsted).
Join Embrace Care and make a real impact by leading a team that supports children, young people and adults with Autism, ADHD, Learning Disabilities and Mental Health needs in a warm, therapeutic settings.
What We Offer:
* Competitive Salary, £70,000 – £80,000 based on experience
* Annual Pay Reviews, recognising your commitment and performance
Fully Funded Healthcare, including:
* £320/year dental allowance
* £70/year for eye tests & glasses
* £160/year for physiotherapy
* Loyalty Milestones, bonuses paid every 2 years up to 10 years
* Free Meals & On-site Parking
* Annual Awards Ceremony, over £10,000 in team prizes
* Ongoing Leadership Training & Development
* Employee Assistance Programme, for your health and wellbeing
* Refer a Friend Scheme, earn £500 for every successful hire
* Travel and overnight stays
Your Role as Head of Operations:
You will cover the Operations of Embrace Care for the duration of a maternity period, which for the right candidate will have opportunity of permanency
* Responsibility for overseeing the operations, development and overall quality and compliance.
* Oversee the overall quality assurance of all services including strategic implementation of electronic auditing system.
* Oversee the ongoing business development of new services working closely with senior leadership team in line with company policies and procedures.
* Ensure the execution of policies and procedures into practice supporting all operational services to identify challenges and move forward with effective solutions.
* Effectively lead teams in providing a safe, nurturing and responsive approach to meet the needs of all individuals in our care.
What you will bring:
* Excellent understanding of CQC Regulations and Ofsted Regulations.
* Driving Licence.
* Level 5 in Leadership and Management.
* Experience of overseeing the strategic business management of both Children and Adults regulated residential homes (children's) and supported living (adults).
* Proven track record of Nominated Individual / Responsible Individual.
* Professional, resilient, passionate, trustworthy, committed work ethic.
* Ability to work collaboratively with senior leaders, external stakeholders and teams alike.
* Excellent background of quality assurance, audit management and improvement.
Why Choose Embrace Care?
We're not just offering a job – we're building future leaders in care. Join a team where your voice matters, your growth is supported, and your impact is seen every day.
Apply now to lead with purpose as a Head of Operations.
Job Types: Full-time, Permanent
Pay: £70,000.00-£80,000.00 per year
Benefits:
* Company events
* Employee mentoring programme
* Flexitime
* Free parking
* Gym membership
* Health & wellbeing programme
* On-site parking
* Private dental insurance
* Private medical insurance
* Relocation assistance
* Transport links
Ability to commute/relocate:
* Wigan WN3: reliably commute or plan to relocate before starting work (preferred)
Application question(s):
* Please state if you have experience of leading an CQC/ Ofsted regulated services (Yes/No):
* Do you hold a Level 5 Diploma in Leadership & Management (or equivalent) (Yes/No):
* This role offers a salary of £70,000 – £80,000 per year (depending on experience). If successful, what are your salary expectations? (£)
* Please state if you have experience in CQC and Ofsted regulated services (Yes/No):
Experience:
* Senior leadership: 2 years (required)
Licence/Certification:
* Driving Licence (required)
Work authorisation:
* United Kingdom (required)
Work Location: In person