Your newpany
Hays are seeking a confident and motivated Pensions Administrator to join our client's growing team in Manchester. This role is ideal for someone with a strong attention to detail and a good interest in UK pension schemes, who enjoys delivering accurate, timely, and high-quality service to members and stakeholders.
You will be responsible for the day-to-day administration of pension schemes, ensuring all activities arepleted in line with scheme rules, regulatory requirements, and internal service standards. This is a permanent role in Manchester city centre, fully office-based.
Your new role
Key Responsibilities
1. Administer pension scheme records accurately and efficiently
2. Process member events including joiners, leavers, retirements, transfers, and deaths
3. Calculate pension benefits, quotations, and statutory disclosures
4. Respond to member queries by phone, email, and letter in a professional manner.
5. Ensurepliance with pensions legislation, internal procedures, and service level agreements
6. Support scheme projects such as data reviews, scheme events, and regulatory exercises.
7. Maintain up‑to‑date and accurate member records on pension administration systems
8. Work collaboratively with colleagues, trustees, and third-party providers
What you'll need to succeed
9. Previous experience in administration
10. Working knowledge of UK pensions legislation and administration processes
11. Strong numerical ability and attention to detail
12. Good written and verbalmunication skills
13. Ability to manage multiple tasks and meet deadlines
14. Confident using administration systems and Microsoft Office
This role is for an excellent forward-thinking Manchester city centre business, salary is £28,000 + bonus, with excellent benefits.