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Join Our Team as a Customer Service/Sales Expert
Become part of our friendly and hardworking family as a Customer Service/Sales Expert. You'll be on the front line, engaging with customers who visit your branch, playing a vital role in our continued success by providing first-class service and ensuring safety for colleagues and customers at all times.
What Will I Be Doing?
No two days are the same in TP branch life, but here are some key responsibilities:
* Building strong relationships with customers to deliver the highest standards of service. Being helpful and friendly, often getting to know customers on a first-name basis.
* Handling customer requests, including those from larger clients, providing product information, preparing quotes, and assisting with purchases to elevate our sales performance.
* Ensuring the safe and correct movement of products within the branch.
* Maintaining safety standards by adhering to all safety policies and procedures to ensure a safe environment for all.
What Experience Do You Need?
This is a customer-facing role requiring excellent customer service skills, relationship-building abilities, and teamwork. Experience managing large customer accounts is beneficial, but we are happy to train the right candidate.
Does This Sound Like You?
We hope you can say ‘Yes’ to all the following characteristics, which are part of the DNA of our fantastic Customer Service/Sales Expert:
* Highly adaptable, resilient, and tenacious with high energy and drive.
* Thrives in a dynamic, fast-paced environment.
* Friendly and outgoing, comfortable communicating face-to-face and building strong relationships.
Joining TP as a Customer Service/Sales Expert offers a great opportunity to excel and develop your career. You will be encouraged to enroll in our TP development scheme, available to colleagues and managers at all levels. We support your growth with a development plan aligned with our values. You will also receive competitive pay + benefits, including an annual bonus, pension, private healthcare, life assurance, sharesave scheme, and discounts across the Travis Perkins Group and at various retailers. Our working hours promote a healthy work-life balance, allowing you to enjoy weekends and bank holidays off.
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