Job Title: Apprentice Customer Service Advisor, Caerphilly
Client: EE
Location: Caerphilly, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Views: 3
Posted: 25.07.2025
Expiry Date: 08.09.2025
Job Description:
Type: Full time, Apprenticeship
Hourly rate: £11.09
Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH
The Role
This role involves customer service. If you enjoy helping others and want to work in customer service, this position offers unlimited earning potential with a simple, uncapped bonus scheme. You will support and assist our customers, demonstrating why EE is the right choice for them. Our ethos is to treat everyone like family, providing exceptional, personalized service every time.
As part of your role, you will also complete a Level 2 NVQ in Customer Service through our Apprenticeship program.
Your Future With Us
We are committed to your career development. Opportunities like our Aspire program allow you to learn new skills and explore different career paths such as Human Resources, Marketing, Finance, Design, Reporting, and Management. We support your growth and help you advance in your career.
We foster a personal, inclusive environment where diversity is celebrated. Everyone is welcome at EE, regardless of age, race, sexuality, disability, religion, or gender identity.
What’s In It For You?
* Starting salary of £21,620 plus incentives
* Flexible working with our Smart working model
* Discounts on EE & BT products, saving hundreds annually
* Refurbished, state-of-the-art contact centres
* Volunteering days to support your community
* Optional private healthcare and dental for you and your family
* Company share scheme at a discount
* 25 days holiday, with options to buy more
* Critical Illness Cover
* Attraction discounts for your family
* Additional amenities like free parking, tea, coffee, and concierge services
What Are You Waiting For?
If you believe you’re a good fit, we’d love to hear from you. Reach out to start the conversation!
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