Job Overview
Equans is looking for a Soft Service Supervisor to join our team covering multiple schools across the Birmingham area. Based out of Regeneration House (B46 1JU), you will work 37.5 hours a week on a permanent basis. Salary is £30,000.00 per annum plus a benefits package.
Shift Pattern
7.5 hours per day with shifts between 6am and 7pm daily, to be agreed weekly with the Line Manager.
Essential Requirements
* Enhanced DBS clearance – you must be able to pass a DBS check.
* Valid full driving licence.
Responsibilities
Responsible for ensuring the provision of a safe and high‑quality cleaning service across the school campus, enabling a safe, sanitary, clean and tidy environment consistent with the educational function. You will ensure appropriate cleaning frequencies, manage all aspects of the cleaning staff on site (inductions, training, monitoring, time and attendance management, performance management, stock control, health and safety, complaints and auditing). Your duties include:
* Supervise, motivate, and support the cleaning team for your specified sites to deliver a high‑quality service in line with contract requirements.
* Manage staff recruitment, induction, training, rotas, and cover to ensure effective staffing for all cleaning duties, including periodic and deep cleans.
* Monitor performance by conducting regular cleaning audits, managing open jobs to prevent SLA failures, and providing prompt responses and solutions to service issues.
* Ensure all work complies with health & safety policies, statutory requirements, and company procedures, including conducting management safety visits and reporting.
* Oversee the safe use, storage and stock control of cleaning equipment, materials, and consumables, reporting any hazards or property damage as needed.
* Complete and submit timesheets and absence records promptly, maintaining clear communication with management and stakeholders.
* Undertake any other reasonable tasks as required by line management.
Benefits
* Paid days annual leave (plus public holidays)
* Life Cover equivalent to 1.5 times annual salary
* Employee discount shopping schemes on major brands and retailers
* Gym membership discounts
* Cycle to work scheme
* Holiday purchase scheme
* 2 corporate social responsibility days per year
* Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalised support programmes
* Attractive Employee Referral Rewards Scheme
* Access to our growing employee networks – Accessibility, Encompass, RISE, Women Together, Working Parents, and Young Professionals
* 24/7 Employee Assistance Programme and access to a mental wellbeing app
Who Are We Looking For?
* Ability to successfully complete an Enhanced DBS check in line with contract requirements.
* Proven experience supervising cleaning services, with strong knowledge of cleaning techniques, substances and industry standards.
* Excellent organisational and time‑management skills, with the ability to prioritise multiple tasks effectively.
* Demonstrates strong teamwork skills and collaborates well with colleagues.
* Flexible and adaptable approach to work, including the ability to cover additional hours when required (e.g., sickness or annual leave).
* Effective communicator, able to interact professionally with colleagues, clients, and members of the public.
* Committed to complying with Health & Safety policies, including wearing protective clothing and following all company and client safety procedures.
About Equans
In the UK & Ireland, Equans is a provider of sustainable facilities management and regeneration, and cutting‑edge energy and digital services. Our 15,000 employees combine these activities to deliver decarbonisation across the built environment and help businesses, communities, public sector organisations and government accelerate the transition to a low‑carbon, resilient world. Globally, Equans is a world leader in the energy and services sector with operations in 20 countries, 90,000 employees working on 5 continents and a turnover of €19.2 billion in 2024. Equans is a subsidiary of the Bouygues group. Our ambition is to be recognised for operational excellence and to be the best place to work for our employees. This commitment drives us to achieve global and sustainable performance through impact, aligning everything we do with our core values – Accountability, Respect, Team Spirit and Service Focus.
Next Steps
If this role is of interest to you, please click below to register, apply and track your progress. A member of our Resourcing Team will review your application and be in touch.
We encourage applications from women, ethnically diverse individuals and people with disabilities, along with all candidates who identify with protected characteristic groups under the Equality Act 2010. For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a relocation package with this job role.
#J-18808-Ljbffr