We have an exciting new opportunity for a L&D Academy Co‑ordinator to join our L&D team.
Contract: Permanent Full‑Time
Hours: 35 hours per week
Salary: Starting from £28,409 per annum depending on experience
Grade: 4
Reporting Office: Stratford, London
Persona: Agile Worker: 20%‑40% of contractual hours worked from reporting office (hybrid)
Closing date for completed applications: 3rd November 2025 at 11 PM
Interviews will tentatively be conducted on: 11th & 13th November 2025
Key Responsibilities
* Coordinating and supporting the delivery of learning initiatives, including preparing materials, pre‑ and post‑course administration, room set‑up, and meeting and greeting delegates.
* Managing and maintaining the LMS system (iLearn), ensuring data is accurately updated for timely reporting.
* Processing course bookings and maintaining accurate training records, tracking attendance and cancellations.
* Providing KPI and ad‑hoc reports as required.
* Liaising with colleagues and external training providers on all courses offered.
* Creating, maintaining and monitoring divisional budgets.
* Supporting the set‑up of organisational learning events such as Great Place to Work, Learning at Work Week, Inclusion week and other L&D Academy initiatives.
Qualifications & Experience
* Strong customer service skills, acting as an ambassador for L&Q and the L&D Academy.
* Excellent organisational skills and attention to detail.
* Ability to work efficiently and independently.
* Excellent written and verbal communication and strong interpersonal skills.
* Experience with learning management systems (e.g., iLearn) and administrative reporting.
* Basic budgeting and financial record‑keeping experience.
Benefits
* Excellent pension plan (up to 6% double contribution)
* 28 days annual leave rising to 31 days with length of service plus bank holidays
* Westfield Health Cash Plan
* Non‑contributory life assurance
* 21 hours volunteering paid days
* Lifestyle benefits
* Employee Assistance Programme
* Other benefits available
About L&Q
L&Q is one of the UK’s leading housing associations and developers, dedicated to delivering high‑quality housing to diverse communities across London, the South‑East and North‑West of England. We are committed to inclusion and diversity, holding designations such as Stonewall Diversity Champion and Disability Confident (Committed), and we are a Time to Change Employer.
EEO Statement
L&Q strongly believes in a diverse and inclusive workforce. We make hiring decisions based on experience, skills and merits and are recognised externally for our commitment to inclusion.
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