About the Hotels
Renaissance London Heathrow and Radisson Blu Heathrow Hotel
& Conference Centre are two landmark properties serving leisure, business,
and airport travellers.
Together, the hotels offer over 1,170 bedrooms, extensive
conference and event facilities exceeding 50 meeting rooms, multiple food and
beverage outlets, and comprehensive leisure and wellness facilities, including
gyms, health clubs, spa amenities, and business centres. Both properties are
large, complex operations with high guest volumes, demanding exceptional
engineering standards, safety compliance, and operational excellence.
A bit about what you will do...
As Cluster Chief Engineer, you will lead and oversee all
engineering and maintenance operations across both hotels. Reporting to the
General Managers, you will ensure that buildings, plant, and infrastructure are
maintained to the highest brand and Arora group standards while remaining fully
compliant with all statutory, health & safety, and fire regulations.
This is a senior, hands-on leadership role requiring strong
technical expertise, strategic thinking, and the ability to manage
multi-property operations through clear communication, coaching, and
performance management.
Key Responsibilities
* Overall responsibility for maintenance delivery
across both hotels, ensuring brand standards and statutory compliance at all
times
* Act as the Health & Safety and technical
compliance lead, overseeing fire safety, risk assessments, permits to work, and
statutory inspections
* Lead, coach, and line-manage hotel-based
engineering teams, driving performance, training, and development
* Oversee planned preventative maintenance and
reactive works using the CAFM system, ensuring all tasks are logged, tracked,
and completed efficiently
* Prepare, manage, and control departmental
budgets, including energy management, cost control, and capital planning
* Lead refurbishment, renovation, and capital
projects, ensuring delivery within agreed budgets and timelines
* Drive sustainability, energy efficiency, and
environmental initiatives, including brand and ISO standards and Green Engage
programmes
* Manage contractors, procurement, stock control,
and supply chain to deliver cost-effective maintenance services
* Ensure high standards of guest experience
through prompt, professional, and discreet maintenance responses
* Provide technical leadership and hands-on
support when required, remaining available for emergencies and critical
incidents
* Work closely with hotel leadership and
operational departments to continually improve property standards
* Undertake Duty Manager shifts as required
More About You…
* Proven experience in a Chief Engineer / Cluster
Engineering role within a 4-star or large upscale hotel environment
* Strong leadership skills with a track record of
managing, coaching, and developing high-performing teams
* Recognised electrical or engineering
qualification with strong multi-trade expertise (electrical, mechanical,
plumbing, carpentry)
* Excellent understanding of Health & Safety
legislation, fire safety, and building services systems
* Strong business acumen with solid budgeting,
cost control
* Experience leading sustainability and
energy-saving initiatives in a large hotel environment
* Confident, influential communicator able to work
effectively across all levels
* Calm under pressure with the ability to use
initiative in challenging situations
* High standard of written and spoken English
* Proficient in maintenance management systems
(CAFM) and Microsoft Office
But there’s more...
* Free meals on duty.
* Complimentary on-site parking is available
whilst on duty.
* Discounted employee friends & family rates
at Arora Hotels.
* Food and beverage discounts.
* Christmas gifts and employee parties.
* Introduce a friend scheme.
* Cycle 2 work scheme.
* UK attraction discounts @ Merlin
Entertainments.
* Taste card.
* Life assurance scheme.
* Wage stream.
* Employee assistance programme.
* Arora star employee recognition.
* Long service recognition award.
Grow with us...
We are growing rapidly and with growth comes advancement
opportunities. Being part of the Arora group there are exciting opportunities
for career progression and development across our properties and brands.