Job Description
Join a leading independent technology and services provider as an Administrator!
Job Overview:A leading independent technology and services provider, trusted by large corporate and public sector organisations.We are a responsible business that believes in winning together for our people and our planet.We help our customers to source, transform and manage their technology infrastructure to deliver digital transformation, enabling people and their business.
Rate £12.60/Hr through basic PAYEContract 3 Months ContractTimings: 7AM- 03:00PMLocation: Hatfield Avenue - Hatfield Hertfordshire AL10 9TW (Hertfordshire)
Job Description:An opportunity has arisen at the client's location in Hatfield for a UK LTS Administrator within Logistics Technical Services. This is a great opportunity for a company that offers an excellent working environment. You will be responsible for all UK LTS Administration. The ability to work under pressure and react to ever-changing demands is a must.
The successful candidate must be self-motivated and a confident decision maker, ideally with experience within a similar environment. You will also be expected to work with people at different levels, including management, to identify and implement process improvements through Configuration.
Main Responsibilities
* Timesheet data entry - SCS Pro - UK LTS
* Timesheet Administration - Time sheets approval
* Raising Contractor Vacancies/Extensions is required
* Placing orders on our SRM system - dealing with external Vendors
* Organising Internal Team Events/Meetings
* Booking/Approving Hatfield Customer Suites for Internal and Customer Meetings
* Check stationery/ink cartridges/A4 paper supplies as required.
* Liaise and work with other departments to deliver projects as required
* Administration tasks for other areas of UK LTS
* Escalating when required
* Customer Satisfaction
* First point of escalation for queries from ISP, other LTS teams and internal customers.
* Ensure customer satisfaction by communication and resolution of all issues
The Ideal Candidate
* Educated to GCSE level in English and Maths or equivalent
* Team player who integrates easily and communicates positively
* Committed to share knowledge/information/experiences
* Communication and interpersonal skills including listening, building rapport, establishing empathy and demonstrating awareness of internal and external issues in a calm and polite manner.
* Ability to work under pressure and to tight deadlines and apply existing knowledge to unknown areas
* Excellent organisational and administrative skills
* Effective Planning and Organisational skills
* Fair and equitable decision-making
* Flexible and adaptable - excited by new ideas and/or technology and willing to pick up and work with new initiatives no matter how unfamiliar.
* Computer-literate with good knowledge of all MS Office applications
Desirable
* A basic level of technical knowledge/experience.
* Very good understanding of the service expectations of client customers.
* Proven workflow management skills within an IT environment
* Excellent problem-solving skills and root cause analysis
* Ability to develop relationships with ISP's
* Excellent people skills and a desire to develop those around you
* Ability to communicate at all levels
Additional InformationInterview Process: Once the profile gets shortlisted, then an interview will be conductedHow to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
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