Store Manager - Edinburgh St James (40 hours)
Join to apply for the Store Manager - Edinburgh St James (40 hours) role at Rituals UK & Ireland (B Corp)
Step into a role at Rituals where your hands-on approach and passion for people make a real difference in our shop's success and team spirit. Can you deliver exceptional customer experiences, inspire team members, and lead the way to top-line sales?
As Store Manager, your focus is on creating an unforgettable customer experience and helping your team to reach their full potential. You’ll work closely with your Area Manager to implement our local business strategy, continuously reach performance targets, and take charge with effective leadership. You’ll lead by example and coach your team to deliver an excellent customer experience. You’ll also define daily objectives and actions to drive KPIs, develop monthly plans based on productivity targets, ensure excellent store administration, manage inventory and day-to-day operations, and drive employee wellbeing and engagement with regular 1-to-1s and genuine team connections by celebrating success.
Bring all of you — high energy, low ego, and a little humour. You are capable of motivating your team to achieve high levels of customer satisfaction and sales, and you are inspiring and performance oriented.
On Top Of That, You Have
* Prior relevant Store Manager experience or equivalent within retail or hospitality.
* People management skills (e.g., communication, motivation, coaching, connection, and inspiration).
* Experience in sharing knowledge to drive behavioural change and develop others.
* Decision making and problem-solving skills.
Benefits of working at Rituals
* Training and development opportunities
* Competitive bonus scheme
* Rituals employee discount
* Quarterly product allowance
* Numerous wellbeing initiatives and EAP
* Company & Team Events
Employment details
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Cosmetics (Industries)
Edinburgh, Scotland, United Kingdom
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