Job Description
Product Governance Manager
* London, Mansfield or Horsham (Hybrid Working)
* Insurance Sector | Full-Time
Are you passionate about driving high standards in product oversight and ensuring customer-centric outcomes across a portfolio of insurance products?
Oxbow Resourcing is proud to be partnering exclusively with a leading insurance business to recruit a Product Governance Manager. This is a unique opportunity to shape and lead governance initiatives across a diverse product suite, including Travel, Pet, Gadget, and Car Hire Excess insurance.
You'll sit at the heart of the product function, spearheading strategic governance improvements, embedding best practices, and ensuring products are fair, compliant, and continue to deliver outstanding customer value.
What You'll Be Doing:
1. Lead the end-to-end product governance process, from annual product reviews to fair value assessments.
2. Chair the Product Governance Committee and contribute to high-level strategic decisions.
3. Drive horizon-scanning initiatives and proactively respond to regulatory changes (e.g., FCA, PROD 4, Consumer Duty).
4. Collaborate with internal teams to enhance transparency, improve customer communications, and track produc...