JOB PURPOSE
The role of the Parts Manager is to:
è Manage the sourcing and supply of manufacturer vehicle parts.
è Achieve parts sales volumes and profit objectives through motivating and developing the parts team.
Parts
General Manager
Direct Reports:
Parts Team
KEY RESPONSIBILITIES
è Ensure effective stock control and warehouse management through regularly reviewing key operating controls (negative stock reports, PDR’s, margin and volume performance) in line with manufacturer and business operating requirements.
è Monitors and evaluates customer needs and competitor activity in the parts market, ensuring that campaigns are relevant and targeted.
è Maintain customer service standards and parts processes that are in line with and meet brand standards and business requirements.
è Ensure predictive parts ordering takes place to maintain high levels of customer service.
è Maximise commercial opportunities through developing and implementing campaigns within specific market sectors.
è Regularly review parts accessory displays to reflect sales trends and opportunities.
è Regularly communicates and interacts with members of other departments to develop the business and the business team ethos.
è Recruit and select the parts team members in line with organisational and manufacturer requirements.
è Maintain standards of performance of the parts team through effective coaching and performance management.
è Maintain a safe and healthy working environment, ensuring staff comply with Health and Safety requirements.
Skills & Requirements
Essential
è Understanding of vehicle design, function and location of parts.
è Proven experience of working with vehicle parts and stock management
è Attention to detail and maintains good, accurate quality of work.
è Competency in numeracy, literacy and IT.
è Able to plan, organise self and meet agreed work deadlines.
è Energy and enthusiasm.
è Smart appearance.
Experience
Essential
è Relevant motor industry experience, including stock management.
The Harwoods Way
Harwoods Group is a values led, family owned automotive retail group that was founded in 1931. Our values are lived and breathed by all of our colleagues to enable industry leading customer experience and colleague engagement, as detailed below:
We Treasure our people and our customers
We challenge ourselves to grow & improve
We grab responsibility
We run in the same direction as one team
We inject energy and fun into our work
We are a top 30 automotive dealer group, as ranked by annual turnover on AM100, representing the following brand partners:
Bentley, McLaren, Aston Martin, Jaguar, Land Rover, Audi, Volvo, INEOS, BYD, BMW & Mini (Service), MAN
We operate across 5 counties in the South East of England, namely:
Surrey, East Sussex, West Sussex, Wiltshire, Hampshire.
With a high colleague engagement score of 72%, Harwoods Group has a real differentiator with our industry leading people development programme, including:
recruitment and selection; onboarding; induction; probation; lets talk one to ones; Harwoods Academy; succession and development; colleague recognition
After continued growth, we now operate with circa 1,100 colleagues across circa 28 state of the art facilities.
We demand the best for our colleagues and our customers and look forward to your application at>