Key Responsibilities:
1. Guiding a collaborative design process for multiple or complex projects.
2. Leading workshops, reviews, critiques and handovers.
3. Helping evolve and champion the interaction design practice within MaPS.
4. Building interaction design capacity within a multi-functional team by sharing insights, principles and best practices with non-designers.
5. Collaborating with a cross functional team to implement the user experience vision for MaPS’s digital channels.
6. Advising and teaching colleagues of all levels in your areas of special expertise.
7. Helping internal colleagues and external delivery partners define and evolve agile ways of working.
8. Identifying, understanding and mitigating the ways design decisions and processes may negatively impact users, especially those who are vulnerable or experience some form of exclusion.
9. Working with Business Analysts, Policy and Proposition Managers, and Product Managers to understand business requirements and ensure they are addressed in your designs.
10. Collaborating with relevant internal teams to ensure our services meet MaPS, DWP and GDS standards for suitability, efficacy, usability, accessibility, quality, security and data protection.
11. Building prototypes for testing and review.
12. Identifying and prioritising design assumptions.
13. Helping user researchers to plan research to gain the insig...