Technical Services Manager + £45K + Permanent role + Day shift + 33 days holiday (inc BH)
Our food manufacturing client are looking for a Technical Services Manager to join them on a permanent basis.
Key duties and responsibilities of the Technical Services Manager role:
* To maintain site QMS and associated documentation in line with changes to legislation, customer and industry standards/ codes of practice to assure compliance. Assuring an effective communication s appropriate for any changes.
* To support the preparation and execution of external audits/ visits, leading in areas of expertise and ensure the site operates at an audit ready status. To support the close out of non-conformances and identify trends to prevent repeated non conformances.
* To maintain the system of internal auditing onsite across all relevant areas to monitor compliance. To conduct audits as part of the internal QMS.
* Act as site technical contact for all internal queries relating to new and existing products, assuring relevant documentation, risk assessments, QAS/ QCs and factory forms are correct an available.
* Manage all incoming and outgoing compliant correspondence.
* Manage the submission and trending of lab samples and their results
* Manage the assessment and maintenance of all factory forms, both paper and electronic including document control
* Manage export documentation and oversee container loading with 3rd parties.
* Lead traceability exercises as required
* Monitor the results of site quality and food safety performance and provide visibility to the business and and externally to customers through communication and formal reporting of KPIs on a frequent basis e.g. complaints, quality panels, audits and product hold.
* Support site in the delivery of new and existing product development and play an active part in the development process.
* Assisting in promoting technical innovation and ensure delivery of technical led projects on site.
* Lead, motivate and inspire the technical services team to achieve personal development and continuous improvement inline with the business vision and values.
* Deliver a progressive program to attract, retain and develop talent with clear succession and development planning, whilst ensuring consistent performance and achievement of objectives.
* Act in a safe manner and promote a H & S culture on site.
* Ensure all technical services teams are working in a safe manner, following site EHS procedures and standards, e.g. ensue all PPE used on site meet H & S requirements.
Skills, qualifications and behaviours of the Technical Services Manager:
Essential:
* Experienced in managing and motivating a team
* Computer literate, proficient in Excel including lookup and pivot tables, trending, retailer portals, Word, Outlook & PowerPoint
* Qualified internal auditor
* Food safety level 3
* HACCP Level 3
* Time management and prioritisation of skills
* Root cause analysis training
* Attention to detail/ Right first time approach
Desirable skills of the Technical Services Manager:
* Lead auditor
* Level 4 Food Safety and Level 4 HACCP
* Retailer portal training
* TACCP & VACCP training
* Working knowledge of QUOR
* Working knowledge of Stevens recipe management systems