The Grand Hotel Leicester
by the Unlimited Collection
is
seeking
a
charming
and engaging
R
eceptionist
with a passion for service excellence
.
You will report to the
Assistant
Front Office Manager
, working towards
providing our guests with memorable experiences
of the city.
The
R
eceptionist
will
be responsible for
:
G
iv
ing
our guests a memorable welcome and
lasting impression.
Provid
ing
exceptional service by
demonstrating
full knowledge of our products,
services
and facilities.
Ensur
ing
that the daily task list is completed effectively.
Work
ing
collaboratively with your colleagues to deliver captivating experiences.
Ta
king
initiative in accommodating our
guests
needs in a resourceful manner.
To be successful in the role of
Receptionist
, we
require
:
Excellent guest engagement skills.
An ability to bring the guest experience to life throughout the hotel.
Willingness to learn and work with IT systems quickly.
The ability to communicate and organize yourself in line with different guest expectations.
A good command of English is essential, a second language is
advantageous.
Working with us provides the following benefits toyou:
Genuine career opportunities within our business.
Valuable on the job training, along with access to our digital online learning platform andnumerousother learning and development opportunities.
Staff incentives when you and the team perform.
About Us
The Grand Hotel Leicester by the Unlimited Collection is a brand of The Ascott Limited.
At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives.
A trusted hospitality company, Ascotts presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences,colivingproperties,hotelsand independent senior living apartments. Ascott's award-winning hospitality brands includeAscott,Citadines,lyf,Oakwood,Somerset,The Crest Collection,The Unlimited Collection,Fox,Harris,POP!,Preference,Quest,VertuandYello. ThroughAscott Star Rewards (ASR),Ascotts loyalty programme, members enjoy exclusive privileges and offers at participating properties.
Jupiter Hotels Holdings Limited
Trading as: The Grand Hotel Leicester by The Unlimited Collection
managed by The Ascott Limited
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