A1 Jobs have an excellent opportunity for a CCTV Control Room Operator to join our client’s business.
Role Overview:
Reporting to the Control Room Manager, the Control Room Operator is responsible for the proactive monitoring and operation of CCTV/VSS systems to deter crime and ensure safety. This includes responding to incidents, escalating issues, and maintaining accurate logs and reports.
Key Responsibilities:
* Operate CCTV/VSS systems to monitor and prevent crime and anti-social behaviour.
* Identify and report incidents, providing high-quality evidence for investigations.
* Comply with UK legislation and the CCTV Code of Practice.
* Complete system checks, logs, reports, and records accurately.
* Respond to emergencies outside normal working hours.
Essential Skills & Experience:
* Strong understanding of data protection.
* High attention to detail and excellent concentration.
* Clear written and verbal communication.
* Strong IT and call-handling skills.
* Ability to work independently in a fast-paced environment.
* Experience in:
* Control Room, Monitoring Centre, or ARC settings.
* CCTV/VSS system operation.
* Alarm Monitoring Systems (e.g., Sentinel) – desirable.
Qualifications:
* Essential: SIA Public Space Surveillance (CCTV) or SIA Door Supervisor license.
What’s Offered:
* Competitive salary
* Career development in a growing industry
* Positive team and office environment