Overview
Join to apply for the Junior Player Protection Analyst role at MrQ.
MrQ is an online casino launched in 2018. We are big on tech, performance and a fun, collaborative culture. We are experiencing growth and are looking for team members to contribute to our continued success.
What You Will Do
* Day-to-day handling of KYC queues (emails, verification of KYC documents, escalations, processing withdrawals, etc., depending on team tasks and guidance from the Team Lead or Senior on Duty).
* Aim to achieve individual KPIs as discussed with the Team Lead.
* Complete thorough risk assessments when customers are identified via internal triggers and reports; address any account activity concerns found.
* Analyze and interpret account activity to identify behavior that may indicate problem gambling, money laundering and/or fraud concerns.
* Serve as a point of contact within the wider operations team for subject areas concerning your team.
* Collaborate with your team, the Compliance team and other Operations teams to identify weaknesses and suggest process improvements.
What We’re Looking For
* Interest in Due Diligence, AML & Safer Gambling; desire to grow professionally in these areas.
* Experience with the UK market and regulations; experience with other jurisdictions is a plus.
* Excellent verbal and written communication skills in English.
* Strong integrity and professional ethics; diligent and able to work on your own initiative.
* Well-organized, responsible, with keen attention to detail.
* Good team player with a positive mindset and ability to thrive in a dynamic environment.
* Desire to have fun while performing at a high standard.
What We Offer
MrQ offers a competitive salary package, additional leave days including birthday leave, four weeks of parental leave, international health and life insurance, wellness incentives and opportunities for personal and professional growth with a growth allowance. We support a flexible working environment and a friendly, multinational team.
We are committed to fostering a workplace that values diversity and inclusion. We promote equal opportunities for all employees and strive to create a respectful environment where everyone can thrive.
Details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Other
* Industries: Gambling Facilities and Casinos
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