Department: Administration
Location: Ashford
Salary: £25, £27,334.40 per annum dependent upon experience and qualifications.
Closing Date: 2nd March 2026
Spencer Private Hospitals are looking to recruit a friendly, welcoming and enthusiastic Reception Officer to join a motivated administration team that delivers outstanding customer service to a variety of self-pay, private medical insured, excellent face to face interpersonal skills, an ability to prioritise workloads and demonstrate team work to be successful in this role.
The role is based at our Ashford site but will be expected to travel to Margate and Canterbury on a small number of occasions as needed and directed. There will be the requirement to work weekends as clinics dictate on a rota with the team. Enhancements of 30% for Saturday working and 60% for Sunday working is applied for any weekend working.
Full Time Hours: 37.5 hours per week. There will be the requirement to work weekends as clinics dictate on a rota with the team.
Interview Date: 24th March 2026 (Interviews will be held at our Head Office, Almond House)
Qualifications and Experience
* Maths and English (GCSE or equivalent) Grade C or above
* Proven experience working with the public both over the phone and face to face
* Knowledge/experience in a healthcare/medical environment
* Experience of bookings appointments
* Excellent knowledge of Microsoft Packages
* Exceptional customer service skills
* Proven track record of delivering service beyond all expectations
* Outstanding Communication Skills
* Organised and methodical in approach
* Ability to act on own initiative
* Team Player
* Ability to travel between sites
* To discuss this position further please contact:
* Ellie Pile, Reception Team Leader on
* Alternatively, please contact Rachel McGregor, HR Assistant on
* E-mail:
* How to apply:
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* Previous applicants need not apply.