Overview
An exciting opportunity has arisen for the post of Health Care Support Worker, Band 3 on St Caradog Ward, an Adult Mental Health Ward in Haverfordwest. The successful applicant will have experience of working in an adult acute in-patient setting and will demonstrate dynamic and innovative practice. The Service strives to provide high quality acute inpatient mental health care to the local population, and the post holder would be expected to demonstrate leadership and resilience in the face of the day-to-day clinical, managerial and professional demands of the role. The Nursing Support Worker is a vital part of the multidisciplinary team. Acting under the direction of registered nurses, the Nursing Support Worker is responsible for engaging in a variety of interventions with patients, ranging from direct, compensatory nursing care to monitoring physical health and engaging in psychosocial interventions in the wider community and in the patient\'s own home. The Nursing Support Worker contributes to the patients\' recovery pathway in a number of key ways, providing role modelling for effective and reciprocal communication and relationships.
If you enjoy the challenge of working in a busy environment we would like to hear from you. Successful applicants will work as part of a multidisciplinary team but must be able to work flexibly to suit the needs of the service and within a shift system providing 24-hour-a-day cover, 365 days a year including nights.
Responsibilities
* Assist in the provision of care of patients and work in support of the qualified nurses, being directed and supervised by them to undertake assigned tasks.
* Develop and maintain a good working relationship with patients through regular contact and ensure their safety and well-being.
* Ensure the confidentiality of patients and clinical documents at all times.
* Report any complaints, untoward events, or incidents to qualified nursing staff, and where appropriate under their supervision, complete the appropriate records.
* Respect the dignity, privacy, and independence of patients at all times.
* Be involved in discussion on the development of patient-centred programmes.
* Be aware of patients on Mental Health Act restrictions and record/report accordingly to qualified staff.
* Respond to emergency calls under the guidance of qualified staff.
* Develop and maintain engagement with patients through direct contact and contribute to the patient\'s recovery pathway.
Qualifications / Requirements
* Experience of working in an adult acute in-patient setting.
* Demonstrated dynamic and innovative practice.
* Ability to work flexibly to meet the needs of the service and within a 24/7 shift pattern.
* Be able to work as part of a multidisciplinary team and accompany patients through recovery.
* The ability to speak Welsh is desirable; English and/or Welsh speakers are equally welcome to apply.
About Hywel Dda University Health Board
Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties. We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services. We work in partnership with local authorities and with public, private and third sector colleagues, including volunteers. Our services are provided in four main hospitals, five community hospitals, two integrated care centres, 47 general practices, dental practices, 97 community pharmacies, 43 general ophthalmic practices, and 8 ophthalmic domiciliary providers, along with numerous mental health and learning disabilities services.
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