The Bicester Village Shopping Collection is looking for a Senior IT Service Desk Analyst to provide first and second line support. You'll assist employees and guests with IT hardware and software challenges, ensuring a high-level service for all queries.
The ideal candidate has at least 2 years in a Service Desk role and is ITIL V3 qualified. We require proficiency in Microsoft systems and excellent communication skills. The role involves monitoring technology services and supporting IT operations with flexibility in working hours.
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