We are looking for 2 people to provide an Appointeeship Service to a caseload of individuals in Birmingham and Worcestershire. The successful candidates will be joining a leading not-for-profit organisation that provides independent living services to people with disabilities and health care needs nationwide. Location: Home working, with an expectation to travel around Worcestershire. You will occasionally provide cover in the Birmingham area and visit our office in Birmingham (B6 4AH) Salary: £25,610 per annum / £20,765 pro rata Hours: 30 hours per week Days & Times: To be confirmed with successful candidate, core hours are Monday to Friday, 8:30am to 5:00pm. Closing: Tuesday 23rd September 2025 Interview: Interviews will take place via Microsoft Teams video conferencing software. Further details will be discussed with applicants who are shortlisted, you will be contacted by email (please check your junk/spam folders for our e-mails). The Role - As an Independent Living Adviser (Appointeeships), your main duties will include: * Acting as an appointee for a caseload of individuals to ensure all financial arrangements are properly documented and managed within Penderels Trust guidelines. * Ensuring Appointeeships are managed in a person-centred approach that promotes the independence of the individual * Ensuring that systems are in place for each individual receiving an Appointeeship and to ensure that they are safeguarded from fraud and financial abuse * Liaising with Local Authorities, the DWP and other official agencies in all matters relating to Appointeeships including change of circumstances and to do this without unnecessary delay resulting in over/underpayments. * To organise and attend meetings and/or reviews with customers, colleagues and local authority staff where necessary including initial visits to new Appointeeships * To keep up to date with changes to legislation relating to Appointeeships * Entering and maintaining information on a central database relating to all individuals receiving an Appointeeship Skills, Experience and Qualification - We are looking for someone with the following attributes: * Experience of working with vulnerable people * Experience of providing information or advice to others or within a customer service environment * Ability to communicate clearly both verbally and in writing, adapting your style to suit the audience. * Ability to manage diary and workload effectively. * Current driving licence and unrestricted use of vehicle * Good working knowledge of Microsoft Office packages (including Word, Excel and Outlook) * Ability to produce letters and other documents to a high standard. * Ability to input and maintain accurate data records. * Excellent telephone manner * Ability to work as part of a team and on own initiative. * Ability to work flexibly and to deadlines. * Hold minimum GCSE Grade '4' or equivalent in English and Maths This post is subject to the completion of a satisfactory enhanced DBS check prior to appointment. Perks: Employee assistance programme / Corporate Health Cash Plan / Subsidised car breakdown cover / Death in service benefit / 23 Days annual leave plus Bank Holidays initially (Increased entitlement with length of service) / 2 Additional leave days in December (After 12 months’ service) / Wagestream Penderels Trust is a Disability Confident Employer and will offer a guaranteed interview to disabled candidates who meet the job specification