Overview
Level 2 Hospitality Accommodation Team Member Apprenticeship at The Angel Hotel. This hands-on role offers variety, teamwork, and the opportunity to deliver excellent customer service across multiple areas of hospitality, including dining and bar service, housekeeping, reception, and more. You’ll help create a smooth, welcoming experience for every guest, working with colleagues, managers, and suppliers to support day-to-day operations.
Apprenticeship Details
* Salary: £7.55 an hour, automatic pay increase after one year on programme for 19+ year olds
* Working Week: 30 hours per week over 5 days, 7am – 3pm; may include weekends (Saturday and Sunday)
* Duration: 12-14 months
* Qualification: Level 2 Hospitality Accommodation Team Member Apprenticeship standard
* Training: Online training supported by dedicated tutors
* Location: 143 Regent Street, Leamington Spa, Warwickshire, CV32 4NZ
About the Role
We are seeking a motivated individual to join our housekeeping team, with flexibility to assist in our restaurant during breakfast service.
Responsibilities
* Support housekeeping and, when needed, assist in restaurant during breakfast service
* Contribute to day-to-day operations to ensure a smooth guest experience
* Collaborate with team members, managers, and suppliers
Skills and Training
* Dedicated training (1 hour per week) to develop skills in other areas of the business
* Front of house systems
* Bar service
* Outbound communications
This is a 30-hour-per-week role spread over 5 days, potentially including weekends.
What We’re Looking For
* Enthusiastic and eager to learn
* Honest, reliable, and adaptable
* A team player who enjoys working with others
* Customer-focused with a positive attitude
Training and Qualification
The successful candidate will obtain a Level 2 Hospitality Accommodation Team Member Apprenticeship standard qualification. Each apprentice will have a dedicated tutor for monthly remote tutorials and reviews, with frequency adjusted to the apprentice’s needs.
Career Progression
Potential full-time employment for the right candidate on successful completion of the apprenticeship.
Pre-employment Checks
Pre-employment checks include digitalised right-to-work checks and DBS applications via Matrix Screening. The company also conducts an internal online social media search in line with Keeping Children Safe in Education guidance.
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