Job title: Medical Secretary - Oncology
Salary: From £33,000 dep on exp + benefits
Location: Central London/onsite
Job type: Permanent
Hours: Full time
We are currently looking for a professional and experienced Medical Secretary to join our team at The London Clinic, working alongside a busy and supportive group of fellow medical secretaries in a fast-paced, collaborative environment.
We are looking for someone with a background in private practice who is confident supporting senior Consultants and comfortable managing the demands and pace of a busy private clinic. You will need to be highly organised, and when they arise, able to manage complex and challenging situations.
You'll play a key role in delivering and evolving the admin support services provided to Consultants to include diary management, medical correspondence, general patient liaison and managing appointments, all whilst maintaining absolute discretion and professionalism at all times.
About us
Established in 1932, The London Clinic is one of the UK's largest private hospitals, with eight state-of-the-art facilities in the heart of London's medical community around Harley Street. As a charity, we reinvest in cutting-edge treatments, technology, and facilities to benefit our patients, staff, and the wider community.
We offer a comprehensive range of services, from complex medical and surgical procedures to specialist cancer care. The London Clinic is known for its supportive, collaborative culture where every contribution is valued, guided by our core values: We go further, We work as one, We personalise care.
Key responsibilities
* Providing first point of contact for patients, relatives, G.Ps', Clinic's staff and other professional bodies
* Providing Consultants with a comprehensive range of administrative services whilst developing their practice within The London Clinic
* Assisting in the organisation of Consultants workloads
* Maintaining highest levels of discretion and confidentiality concerning patient information at all times
* Supporting clinicians with any queries on The London Clinic's policies and procedures, systems and administration by being the first point of contact and the link between other internal departments
* Action all Consultants' correspondence appropriately, in a timely manner, ensure all patient notes, appointments, patient details, referral letters etc are captured on the system
Skills & experience
* Prior medical secretarial experience within private healthcare
* Proven ability to support Consultants in a busy, fast-paced environment
* Excellent communication, interpersonal, and organisational skills
* Confident managing complex diaries and sensitive patient information with discretion
* Patient-focused, with a strong commitment to delivering exceptional service
* Knowledge of oncology systems such as MOSAIQ desirable
* Understanding of oncology related medical terminology desirable
We are committed to safeguarding and protecting all adults at risk, children and young people by implementing robust safer recruitment practices during our selection process. Pre-employment checks are undertaken in accordance with industry standards and regulations, and successful applicants may be required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS). If you would like further information about our safer recruitment policy then please contact a member of our recruitment team.
The London Clinic is proud of its diverse workforce and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. We absolutely welcome applicants from underrepresented groups; if you think you have the skills and experience for the job, please apply - we would love to hear from you regardless of your background.