Role: Retail Strategy & Consulting Manager
Location: London
Mobility: Up to 100% - UK & Ireland based travel
Career Level: Manager
Team Overview
Our Retail Strategy & Consulting team brings deep industry knowledge and functional expertise to deliver data‑driven solutions for retail clients.
Key Responsibilities
* Problem‑solve retail clients’ most challenging issues.
* Deliver outstanding work that exceeds client expectations.
* Collaborate with project teams of consultants across Accenture.
* Use cutting‑edge data analytics to support data‑driven insights and decisions.
* Leverage Accenture’s global retail ecosystem to provide end‑to‑end solutions from strategy through to implementation.
* Work with leading retailers and brands across grocery, apparel, electronics, homewares and home improvement.
* Focus on retail projects, with opportunities to work across other consumer industries such as consumer goods and travel.
* Take end‑to‑end responsibility for project delivery or a workstream, proactively contributing to overall project approach and management.
* Proactively manage client expectations and team members.
* Coach and guide team members, ensuring high‑quality output while empowering them to complete work.
* Build credibility as a client expert through effective discussions, creative solutions, and solid delivery.
* Seek knowledge of key retail industry trends and drivers—market, customers, suppliers, competitors—to enhance project delivery.
* Lead business development activities, including proposals and thought leadership, working closely with practice Managing Directors and Senior Managers.
Qualifications and Skills
* Proven track record of delivering projects and driving business outcomes.
* Experience working in one or more retailers.
* Strong analytical, problem‑solving and critical‑thinking abilities.
* Leadership experience in the origination of new work and the sales process.
* Commercial management of consulting engagements.
* Ability to form strong client relationships at senior levels.
* Clear, concise communication and presentation skills.
* Experience in strategy consulting or strategy/transformation work at a retailer.
* Track record of delivering projects within scope, time, budget, and high ROI.
* Experience executing strategically important retail projects and translating strategy into day‑to‑day outcomes.
* Functional expertise in one or more of the following: customer & digital; stores; supply chain; commercial; product development; merchandising; operating model.
* Deep functional expertise in how retailers create value through technology, digital disruption, future trends, and innovation.
* Data fluency—analytical and logical thinking to solve client challenges.
* Knowledge of Agile ways of working and techniques such as Design Thinking.
* Ability to navigate challenging client situations and deliver positive resolution for both client and company.
Preferred Attributes
* Proven experience in strategy consulting, consulting, or strategy/transformation at a retailer.
* Experience delivering projects on agreed scope, time, and budget with high ROI.
* Experience executing strategically important projects in retail, bringing strategic objectives into daily outcomes.
* Functional expertise in at least one of the key areas listed above.
* Deep expertise in creating value through technology, digital disruption, and innovation.
* Data fluency and analytical thinking skills.
* Knowledge of Agile methodologies such as Design Thinking.
* Strong ability to handle complex client situations and achieve positive outcomes.
Benefits
In addition to a competitive basic salary, you will have an extensive benefits package including:
* 30 days of vacation per year.
* Access to app‑based fitness classes and discounts on a range of gyms.
* Private medical insurance.
* Three days leave per year for charitable work of your choice.
We strive to help our people create the right work‑life balance that allows them to realise their full potential.
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