Baltic Recruitment are delighted to be supporting an established, market leading manufacturing business with their search for a Head of Quality. Overall Purpose: This position will be responsible for the QC Department and have a Quality Technician as a direct report.Key Duties: Lead transition of quality culture from compliance driven practices to capability led processes. Develop and implement quality strategies focussing on prevention and process improvement. Define and monitor quality KPI's to assess process capability, performance trends and external performance. Lead transition of quality culture from compliance driven practices to capability led processes. Develop and implement quality strategies focussing on prevention and process improvement. Define and monitor quality KPI's to assess process capability, performance trends and external performance. Work with operational teams, process engineering and R&D to embed quality into product design. Management of inspection plans in alignment with regulatory requirements and product specifications. Manage complaints process. Gatekeeper for concessions process. Research, deliver and coach best practice techniques in Quality Improvement. Ensure products meet specified quality standards. Identify, quarantine and report non conformances. Co-ordinate and follow up complaints. Facilitate corrective action activities. Support Operational Excellence activities.Key Requirem...