Internal Sales Support AdministratorSelby - FerryBridge
Salary - £25,000-£26,000
Your new rolePosition Overview:We’re looking for a proactive and customer-focused individual to join ourmercial team in a key internal sales role. This position is central to maintaining strong client relationships and driving revenue growth within the business.Client Engagement & Sales Support
1. Respond to iing enquiries across phone, email, and digital channels.
2. Offer guidance on product suitability and provide relevant technical details.
3. Generate and follow up on quotations to convert interest into confirmed orders.
4. Work within pricing frameworks to negotiate effectively.
5. Spot opportunities to introduceplementary products or services.
6. Build rapport with existing clients while identifying potential new accounts.
Customer Experience & Issue Resolution
7. Address customer concerns with professionalism and efficiency.
8. Ensure a consistently high standard of service and satisfaction across all interactions.
What you'll need to succeedYou must have previous office-based Customer Service or Sales Administration experience.