Manpower Recruitment are working with an established client, on outskirts of Oxford and close to Abingdon, Oxfordshire, who are looking for a Full Time Administration Support Assistant to support with a small, friendly, busy office.
Ideally you would be from a Trade or Construction background, but not essential, as full training will be given.
The role is Monday-Friday 8.30am-5pm
Salary for the role is £27000pa.
Full UK Licence needed due to location
The Company
We deliver new roofs and repairs to the local community.
Our customers include, social housing response teams, private residents, MOD contracts, Schools and Churches.
Our dedicated hard-working team are called upon for roofing emergencies, planned repairs and the delivery of high-profile larger projects.We are currently seeking a new team player who enjoys helping people. Someone who enjoys multi-tasking to enable them to make a positive difference to customers and co-workers.
Role responsibilities and purpose
Adding daily job request to an excel spreadsheet
Respond and allocate customer requests for quotes and support to the team
Communication with customer/clients over the phone and via e mail
Proactive calls to residents alerting them of scaffolding and roofing work schedule
Flag jobs that can be invoiced by the Finance Manager
Support the scheduling of roofing projects
Collaborate with the office team to introduce a ticketing system (Zendesk)
Support the pilot of a scheduling portal for the social housing IT team
Support the office team with the Health and Safety Training portal
Key relationships
Internal
Director, Office manager, Finance Manager, Surveyor, Site Manager, Roofing leads and operatives and the Scaffolding Manager
External
Service delivery managers within the social housing territories for Oxfordshire and Berkshire
Private customers, Third party providers- product and servicesRequirements
Knowledge, Skill & Experience
Excellent communication skill- written, verbal, grammar, and punctuation
Excellent listening skills
Ability to demonstrate empathy and emotional intelligence
Excellent attention to detail
Ability to work to deadlines and priorities and have excellent time management skills
Ability to be adaptable, flexible, agile resourceful, and multi-task
Ability to work cross functionally and collaboratively demonstrate great teamwork
Benefits
Good Pension Scheme
20 days Holiday + Bank holiday
A small team with a great working environment and atmosphere. If interested, please get in contact with a Manpower Representative