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Overview
Rapiscan Systems is an industry leader in detection technology, providing cargo and vehicle inspection systems and services for ports, borders, military, high-threat facilities, and checkpoints to help customers combat terrorism, drug smuggling, illegal immigration, and trade fraud. We offer a broad array of scanning system configurations that leverage low-, medium-, and high-energy X-ray technology—or multiple X-ray technologies—to address each customer’s unique security application requirements. Our commitment to excellence in imaging performance, innovative design, and uncompromising quality ensures our solutions consistently deliver best-in-class imaging, high reliability, and operator satisfaction, to help customers find threats and contraband with ease and confidence.
Role Overview
To support Quality Assurance in our Advanced Detection Systems business. The role is an important part of our quality team that ensures world-class standards of our RTT X-ray system used in the security screening market, enabling Rapiscan to provide the highest quality, and most reliable, detection devices in the industry.
The role covers all aspects of Quality Assurance with a focus on early intervention and involvement to continually improve a proactive quality culture. Quality Assurance and development with Customers, Engineering, Production, Suppliers, and Service are key factors within the role. Execute Quality Assurance strategy to ensure product flow consistent with established industry standards, government regulations, and customer requirements.
Responsibilities
* Provide general support to the QA department in all quality-related matters.
* Assist with third-party surveillance and customer audits, including corrective actions that arise.
* Manage the internal audit program, perform internal audits, and manage corrective actions.
* Maintain the Quality Management System, including inspection and test data across local Quality system records.
* Assist the Quality Director and Quality Manager in resolving customer complaints.
* Produce Quality Plans to ensure compliance with Customer contract requirements from equipment manufacture, through onsite installation, up to and including service life.
* Manage calibration processes and items requiring calibration.
* Investigate and address quality issues and failures, including containment, root cause analysis, corrective actions, and issue elimination.
* Guide the Material Review Board, disposition of rejected parts, and assist with scrap processing.
* Monitor and analyze quality data, record KPIs, and lead Quality improvement programs.
* Contribute to Change Control Board (CCB), Engineering Change Orders (ECO), and New Product Introduction (NPI) processes.
* Review and approve Deviations and customer Variation From Baseline (VFB) requirements.
* Ensure quality test processes and records reflect changes related to ECOs.
* Develop and review quality test procedures, inspection & control plans, and records.
* Coordinate with Supplier Quality, review inspection reports, and monitor incoming inspection requirements.
* Perform product verification, including Goods Inwards Inspection and RTT verification, resolving issues prior to dispatch.
* Review and approve ECOs, Certificates of Conformity, and lead Customer Factory Acceptance Tests (FAT).
Qualifications
* Quality Auditor certification or equivalent experience.
Attributes
* Proactive, self-motivated, able to work independently and in teams.
* Strong literacy and numeracy skills, experience with ERP systems (D365 advantageous), effective communication skills, and ability to influence others.
Experience Required
* Knowledge of ISO9001 QMS requirements.
* Experience with mechanical measuring and inspection equipment; CMM or FARO experience preferred.
* Previous QA experience, ideally in electromechanical, low-volume, high-cost environments.
Seniority level
* Entry level
Employment type
* Contract
Job function
* Quality Assurance
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