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Job Summary:
The Commercial Operations Engineer reports directly to the Service Manager. Working within the Commercial Operations Department of the Switchgear Services team, the role involves reviewing customer requests for quotations and producing accurately detailed, priced solutions. The engineer will liaise with customers to clarify requirements and provide support regarding quotations. Initially, the focus will be on spares, repairs, site visits, and low-complexity upgrades, progressing to high-complexity upgrades, major repairs, retrofit circuit breaker solutions, and heritage switchgear extension panels.
Key Responsibilities:
* Review customer enquiries for spares and service opportunities, providing priced solutions.
* Support Key Account Managers during enquiry processes.
* Coordinate enquiry and handover upon receipt of order with the Service Commercial team.
* Support sales team with site visits to progress or finalize tender quotations.
* Assist in managing and developing enquiry processes and systems.
* Become familiar with BRUSH Switchgear's core new build and heritage product portfolios.
* Develop knowledge of heritage products, bill of material structures, and archive records.
The job description is not exclusive or exhaustive; you may be asked to undertake other duties as required by the company.
Qualifications, Knowledge, Experience & Skills:
* Proficiency with Microsoft Word and Excel.
* Strong communication skills for phone, Teams meetings, and email etiquette.
* Experience and understanding of Brush-manufactured products are highly advantageous.
About The Organisation:
BRUSH Switchgear offers innovative engineering solutions, including consultancy, design, and project management, supporting projects worldwide. As a trusted partner for power generation and distribution operators, we are committed to innovation and sustainability, supporting the global drive toward net-zero and future-proof infrastructure.
Additional Details:
* Seniority level: Not Applicable
* Employment type: Full-time
* Job function: Manufacturing
* Industries: Renewable Energy, Semiconductor Manufacturing
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