Salesforce CX Functional Consultant (Contract)
Duration: 6 months initial | Rate: Competitive
Key Responsibilities
* Gather and translate business requirements into Salesforce solutions.
* Conduct workshops, process mapping, and fit-gap analysis.
* Support configuration, testing, and user adoption.
* Collaborate with technical teams to ensure successful delivery.
Skills & Experience
* Proven Salesforce Functional Consultant experience, ideally on CX-focused projects.
* Strong knowledge of Salesforce Sales Cloud, Service Cloud, and Experience Cloud.
* End-to-end Salesforce implementation experience.
* Excellent communication and stakeholder management skills.
Nice to Have
* Salesforce certifications (Administrator, Platform App Builder, Service Cloud).
* Experience working in consulting or across multiple industries.
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