Lead the Pub, Shape the Culture ✨ Ready to run a pub where creativity meets culture and every day feels like a chance to make something brilliant happen? Our General Managers are the heartbeat of Chilled Pubs—leaders who bring warmth to every guest and teammate, stay relentlessly hungry for improvement and growth, use their people smart instincts to build strong, joyful teams, and earn trust through authenticity, accountability and sky-high standards. What you’ll do As General Manager, you’ll be the driving force behind your entire pub. You will: ✨ Lead the guest experience Deliver warm, energetic, wow-worthy service from the moment the first coffee is poured to the final cocktail firework. ✨ Grow and develop your team Coach, guide and inspire your leaders and emerging stars through 1:1s, reviews, training and daily support. ✨ Create a culture people love You’ll champion our values—Warm, Hungry, People Smart, Trust—and make your pub feel like a second home. ✨ Own the business performance Drive sales, manage budgets, forecast effectively and keep every part of the operation tight and efficient. ✨ Champion standards From the perfect pint of Estrella to the tidiest cellar to the slickest service flow—you set the bar, and your team follow it. ✨ Collaborate with your leadership team Partner closely with your Head Chef, Restaurant Manager and Bar Manager to keep the whole business humming. Oh and you can get all of this! - Monthly check ins with your manager - Internal promotion opportunities - A competitive & industry leading salary - Up to 75% discount across all Chilled Pubs - Christmas and New Year’s Day off - Paid day off on your birthday—we believe in celebrating you. - Instant access to your wages with Wage-Stream. - Wine Club! Huge discounts on wine for Chilled Employees - A team that's like a family ️ ❤ - Monthly incentives, yearly ‘Dennis Awards’ dinners, and company wide competitions to win tickets to some of the biggest music shows in the UK. - Apprenticeship schemes if you’re hungry for personal growth. Come on in to grow your career with us